Jill Fitzgerald
New Iberia
Summary
Detail-oriented automotive technician skilled in vehicle diagnostics, routine maintenance, and customer service. Proven ability to resolve problems efficiently while maintaining a clean work environment, ready to enhance vehicle performance and customer satisfaction.
Overview
2
2
years of professional experience
Work History
Automotive Technician
Bonin Tire
New Iberia
06.2025 - Current
- Diagnosed vehicle issues using computerized diagnostic tools and equipment.
- Performed routine maintenance on various vehicle makes and models.
- Assisted in tire installation, balancing, and rotation for customer vehicles.
- Collaborated with team members to ensure efficient service delivery.
- Maintained a clean and organized work environment for safety compliance.
- Communicated with customers about service recommendations and procedures.
- Utilized hand tools and power tools safely during repair tasks.
Sales Associate
Bass Pro Shops
Denham Springs
08.2024 - 05.2025
- Guided customers in selecting outdoor gear and apparel tailored to specific needs, enhancing overall shopping satisfaction.
- Organized and maintained product displays, creating an inviting shopping environment that attracted customer interest.
- Provided knowledgeable support on fishing, hunting, and camping equipment.
- Worked with team members to improve customer service delivery, fostering a supportive shopping experience.
- Engaged with customers to build rapport and address inquiries effectively.
Server
Chilis's Bar and Grill
Denham Springs
05.2024 - 10.2024
- Provided attentive service to guests in a fast-paced dining environment.
- Coordinated with kitchen staff to ensure timely food preparation and delivery, minimizing wait times.
- Addressed guest inquiries and resolved complaints with professionalism, fostering customer satisfaction.
- Supported team in maintaining cleanliness and organization of dining area, enhancing guest experience.
Education
Associate of Applied Science - Paramedicine
Metropolitan Community College
Omaha, NE05-2012
Skills
- Vehicle diagnostics
- Electrical systems
- Equipment maintenance
- Preventive Maintenance
- Routine inspections
- Scheduled services
- Tire servicing
- Tire services
- Parts replacement
- Preventive maintenance services
- Problem resolution
- Attention to detail
- Time management
- Team collaboration
- Customer service
- Rapport building
Timeline
Automotive Technician
Bonin Tire
06.2025 - Current
Sales Associate
Bass Pro Shops
08.2024 - 05.2025
Server
Chilis's Bar and Grill
05.2024 - 10.2024
Associate of Applied Science - Paramedicine
Metropolitan Community College