Results-driven Accounts Receivable Clerk with a strong focus on collections and customer relations. Proven ability to resolve discrepancies and enhance payment timelines, contributing to improved customer satisfaction.
Overview
13
13
years of professional experience
Work History
Accounts Receivable Clerk
Ward 2 Water
Denham Springs, LA
03.2023 - Current
Processed incoming payments.
Coordinated with customers to resolve billing discrepancies and improve payment timelines.
Trained new staff on accounts payable processes.
Developed relationships with clients to enhance customer.
Submitted cash and check deposits and generated cash receipts to record money received.
Set up new customer accounts, including new meter services.
Verified accounts set up correctly by other clerks.
Teller
Regions Bank DBA Regions Mortgage
Baton Rouge
09.2022 - 03.2023
Processed customer transactions with accuracy and efficiency.
Assisted customers in resolving account inquiries and issues.
Maintained up-to-date knowledge of banking products and services.
Collaborated with team members to enhance customer service delivery.
Monitored cash drawer and ensured compliance with balancing procedures.
Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
Assistant Manager
Sonic Drive in
Denham Springs, LA
05.2013 - 08.2022
Supervised daily operations to ensure compliance with health and safety regulations.
Trained and mentored staff on customer service best practices and operational efficiency.
Implemented inventory management systems to optimize stock levels and reduce waste.
Coordinated team schedules to enhance coverage during peak hours, improving service speed.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.