Joel Kinard
New Orleans
Summary
Dynamic Shift Manager at Shake Shack with a proven track record in team development and decision-making. Successfully trained and mentored staff, enhancing productivity and compliance with quality standards. Skilled in accurate cash handling and adept at delegating tasks to optimize operations. Committed to fostering a positive work environment and achieving business goals.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
3
3
years of professional experience
Work History
Shift Manager
Shake Shack
11.2021 - Current
- Trained and mentored new employees to maximize team performance.
- Exercised composure under pressure and in escalated customer service scenarios.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Kept employees operating productively and working on task to meet business and customer needs.
- Excelled in every store position and regularly backed up front-line staff.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Enhanced processes by pinpointing bottlenecks and working with supervisor to resolve.
Education
Bachelor of Science - Software Engineering
Grand Canyon University
Phoenix, AZ05-2028
Skills
- Schedule oversight
- Team development
- Decision-making
- Employee training
- Accurate money handling
- Supply ordering
- Shift leadership
- Staff development
- Punctual and reliable
- Cash handling
- Opening and closing procedures
- Tech-Savvy
- Delegating work
Timeline
Shift Manager
Shake Shack
11.2021 - Current
Bachelor of Science - Software Engineering
Grand Canyon University
Similar Profiles
Jakera HallJakera Hall
Drive-Thru Cashier at Shake ShackDrive-Thru Cashier at Shake Shack
Margie CordovaMargie Cordova
Team Member at Shake ShackTeam Member at Shake Shack
Alexander WareAlexander Ware
Team Associate at Shake ShackTeam Associate at Shake Shack