John Bottone
New Orleans,LA
Summary
Wireless telecommunications professional with strong background in account management, client relations, and sales strategy. Proven ability to drive results through effective team collaboration and flexible adaptation to changing market needs. Skilled in customer engagement, contract negotiations, and performance analysis. Known for reliability, strategic thinking, and achieving business objectives. Seeking to leverage strong leadership, strategic thinking, and sales expertise as a Sales Manager to drive company growth and market expansion.
Overview
13
13
years of professional experience
Work History
Wireless Account Manager / Sales Team Leader
Cellular Sales
01.2015 - Current
- Spearheaded the development and execution of targeted sales strategies, resulting in 10% growth in consumer and business account base year-over-year
- Led a sales team of 7 individuals, providing coaching, mentorship, and guidance, achieving 85% of team quota consistently
- Built and maintained long-term relationships with high-value clients, increasing client retention by 25% and improving customer satisfaction scores to 90%
- Conducted sales analysis, identifying key trends, opportunities, and gaps to optimize sales strategies and improve revenue generation
Durable Medical Delivery Tech
Associated Medical
01.2012 - 01.2015
- Managed client relationships by delivering medical equipment and providing post-surgical care education to patients and healthcare professionals
- Collaborated with doctors and surgical staff to ensure seamless coordination of product delivery and setup, resulting in improved client satisfaction and repeat business
- Maintained strict adherence to HIPAA regulations while safeguarding patient information
Education
Bachelor of Arts - Business Administration
Eastern Connecticut State University
Willimantic, CT01.2008
Associate of Arts - Marketing
Three Rivers Community College
Norwich, CT01.2004
Skills
- Sales Strategy Development & Execution
- Leadership & Team Development
- Client Relationship Management
- Market Analysis & Sales Forecasting
- Negotiation & Closing Skills
- Customer Retention & Engagement
- Performance Metrics & Reporting
- Strategic Planning & Problem Solving
Timeline
Wireless Account Manager / Sales Team Leader
Cellular Sales
01.2015 - Current
Durable Medical Delivery Tech
Associated Medical
01.2012 - 01.2015
Bachelor of Arts - Business Administration
Eastern Connecticut State University
Associate of Arts - Marketing
Three Rivers Community College
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