John Downer
Lake Charles
Summary
Motivated Human Resources Generalist with expertise in talent acquisition and human resource information systems. Managed recruitment processes through applicant tracking systems, and sourced, interviewed, and onboarded external candidates to fit company and cultural needs. Committed in bringing recruiting expertise, continuously learning in a team environment, and diligently fulfilling organizational needs.
Overview
3
3
years of professional experience
Work History
Human Resources Generalist
L'Auberge Casino Resort
Lake Charles, LA
02.2025 - Current
- Sourced external candidates and conducted interviews to assess skills and cultural fit for various roles.
- Utilized applicant tracking systems such as ICIMS and Louisiana Works HiRE to manage recruitment processes and maintain accurate candidate records.
- Participated in various community job fairs, including McNeese, SOWELA, & LA Workforce Commission.
- Administered employee onboarding processes, conducted background checks, and scheduled new hires for orientation.
- Assisted with writing job descriptions for website job postings.
- Partnered with departmental managers to establish hiring needs and subsequently provide candidate recommendations.
- Greeted and assisted employees, job seekers, and visitors as they came into the HR department.
Management Trainee
Enterprise Mobility
Lake Charles, LA
05.2024 - 02.2025
- Provided strong customer service that scored highly in customer surveys.
- Brought additional revenue to branch by selling rental protection plans and upselling to higher vehicle classes.
- Scheduled customer reservations efficiently and accurately through strong phone communication and scheduling system knowledge.
- Maintained daily vehicle counts for accurate inventory and planning for next day.
- Multitasked working the front desk, vehicle walk-arounds, and vehicle cleaning during high-volume periods.
Intern
Enterprise Mobility
Sulphur, LA
05.2023 - 05.2024
- Provided exceptional customer service by greeting and assisting customers as they walked in and answering phone calls promptly.
- Scheduled insurance rental customers for their reservations efficiently, and assisted with customer pickups from body shops.
- Learned and implemented sales techniques on selling rental protection products and vehicle upgrades.
- Gave a presentation on rental sales revenue upon completion of the internship that scored highly.
Education
Bachelor of Science - Human Resource Management
McNeese State University
Lake Charles, LA05-2024
Skills
- Recruitment strategies
- Employee onboarding
- HRIS systems
- Talent acquisition
- Team collaboration
- Interviewing techniques
- Onboarding systems
- HR policies implementation
Timeline
Human Resources Generalist
L'Auberge Casino Resort
02.2025 - Current
Management Trainee
Enterprise Mobility
05.2024 - 02.2025
Intern
Enterprise Mobility
05.2023 - 05.2024
Bachelor of Science - Human Resource Management
McNeese State University