Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
LEADERSHIP
Languages
Timeline
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John Hood

John Hood

Marrero

Summary

Experienced Ramp Supervisor with 3 years in managing ramp operations effectively. Skilled in optimizing workflows and ensuring compliance with safety protocols. Proven track record of enhancing team performance and communication across departments, driving operational efficiency. Eager to contribute to a dynamic team focused on delivering excellent service while maintaining safety and productivity standards.

Skilled professional ready to excel in leadership role with focus on results-driven performance. Proven ability to streamline operations and foster team collaboration to achieve organizational goals. Known for reliability and adaptability in meeting changing demands while maintaining high standards.

Overview

4
4
years of professional experience
1
1
Certification

Work History

B6 JetBlue & Air Canada Supervisor

GAT Airline Ground Support
01.2024 - Current
  • Demonstrate knowledge of proper ramp usage, safety, and security protocols. Direct team members in ramp service operations, ensuring adherence to procedures. Communicate effectively with management, agents, and flight crews to coordinate schedules. Collaborate with various departments to guarantee timely flight departures. Enforce safety measures to safeguard personnel and equipment. Report incidents promptly to management, ensuring accountability and safety.

British Airways Station Trainer

G2 Secure Staff
01.2022 - 01.2024
  • Years of expertise in providing comprehensive training to ramp agents, ensuring proficiency in aircraft servicing, ground support equipment operation, safety protocols, and efficient passenger/cargo handling, consistently delivering high-quality service while maintaining a strong safety record.

Education

Associate of Science - Computer Information Tech.

Delgado Community College
01-2018

High School - Social Studies

Word of Life Academy
01-2013

Skills

  • Exceptional leadership skills
  • Keen eye for safety regulations
  • Comprehensive understanding of aircraft weight distribution and safety procedures
  • Customer service
  • Training and mentoring
  • Goal oriented
  • Attention to detail

Accomplishments

  • Willingly took on new duties and responsibilities when asked by supervisor and finished tasks on time, resulting in a pay increase.
  • Supervised team of eight staff members.
  • Promoted after just 12 months of hire date due to outstanding job performance.
  • Identified a significant equipment malfunction before it resulted in a major flight delay or in-flight issue and suggested a resolution that mitigated any risks.

Certification

  • Pushback Training - 2 months

LEADERSHIP

Managing ramp operations and enhancing team productivity. Skilled in safety compliance, operational efficiency, and effective communication within high-pressure environments. Committed to fostering a collaborative team culture and achieving on-time performance while ensuring the highest service standards.

Languages

Spanish
Native or Bilingual

Timeline

B6 JetBlue & Air Canada Supervisor

GAT Airline Ground Support
01.2024 - Current

British Airways Station Trainer

G2 Secure Staff
01.2022 - 01.2024

High School - Social Studies

Word of Life Academy

Associate of Science - Computer Information Tech.

Delgado Community College
John Hood