Summary
Overview
Work History
Education
Skills
Timeline
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John Stephens

Haughton,La

Summary

Dynamic Crew Leader with proven expertise at Hayco Transport, INC, excelling in crew management and safety protocols. Recognized for enhancing team productivity through effective training and communication. Skilled in heavy machinery operation and fostering strong customer relationships, consistently delivering high-quality service and achieving operational goals.

Overview

8
8
years of professional experience

Work History

Crew Leader

Hayco Transport, INC
03.2022 - Current
  • Assisted team members in executing daily tasks, ensuring operational efficiency.
  • Learned safety protocols and best practices for equipment usage in a fast-paced environment.
  • Supported scheduling and coordination of crew activities to enhance workflow effectiveness.
  • Collaborated with peers to maintain cleanliness and organization of work areas.
  • Adapted quickly to changing priorities while maintaining focus on quality standards.
  • Developed familiarity with tools and systems utilized for production tasks and inventory management.
  • Contributed to team meetings by sharing insights on process improvements and task execution.
  • Engaged in training sessions to enhance skills related to crew leadership and operational processes.
  • Trained employees in time management and proper ways to complete job duties.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
  • Monitored team members to verify work quality and address concerns.
  • Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
  • Provided ongoing training and support for new hires, ensuring they were well-equipped to perform their duties effectively.
  • Instructed crew members in safe work practices and methods to reduce work-related injuries.
  • Boosted customer satisfaction by ensuring that all crew members provided high-quality service in line with company standards.
  • Communicated effectively with upper management, team members, and customers to keep everyone informed.
  • Developed a strong sense of teamwork among crew members through regular communication and team building activities.
  • Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
  • Motivated team members by setting high expectations, recognizing achievements, and providing ongoing encouragement throughout challenging projects.
  • Enhanced team productivity by implementing efficient work processes and providing clear guidance for crew members.
  • Established positive relationships with customers and colleagues through high standards of customer service.
  • Ensured timely completion of projects by effectively allocating tasks and closely monitoring progress.
  • Addressed any personnel conflicts or issues in a timely manner, maintaining open lines of communication with all team members.
  • Pitched in to help with various job tasks, fill in for sick employees and complete projects.
  • Handled employee scheduling, balancing workload while accommodating individual preferences and availability.
  • Settled crew member disputes by addressing problems quickly and providing successful mediation.
  • Implemented quality control measures to ensure consistent results across all completed tasks and projects.
  • Collaborated with management to develop strategies for achieving company goals, such as increasing efficiency or improving customer service.
  • Monitored operating machinery to assess progress, adjust settings, and maintain production speeds.
  • Led by example, demonstrating commitment and professionalism in all aspects of work, thereby elevating overall team performance.

Graphic Installer

Sign It, INC
05.2017 - 03.2021
  • Installed graphics and signage using advanced application techniques and tools.
  • Coordinated workflow with design teams to ensure timely project completion.
  • Trained new staff on installation processes and safety protocols.
  • Implemented quality control measures to enhance installation accuracy and consistency.

Education

High School Diploma -

Evangel Christian Academy
Shreveport, LA
05-2017

Skills

  • Crew oversight
  • Safety guidelines
  • Multitasking and organization
  • Crew management
  • Teamwork and collaboration
  • Heavy lifting
  • Crew coordination
  • New hire training
  • Documentation and reporting
  • Safety protocols and procedures
  • Team management
  • Heavy machinery operation
  • Jobsite safety
  • Dress code enforcement
  • Professional appearance
  • Customer relationship management (CRM)
  • Team player
  • Attention to detail
  • Punctual and dependable
  • Problem-solving
  • Excellent communication
  • Hand and power tool operation
  • Multitasking Abilities
  • Physical strength and stamina
  • Relationship building
  • Material loading and unloading

Timeline

Crew Leader

Hayco Transport, INC
03.2022 - Current

Graphic Installer

Sign It, INC
05.2017 - 03.2021

High School Diploma -

Evangel Christian Academy
John Stephens