John Tappe
Shreveport
Summary
Motivated Team Lead possessing excellent leadership and planning abilities. Focused on delivering high-quality products on tight schedules. Monitors, trains, and encourages employees to improve skills and meet demanding targets. History of successfully developing and managing strong teams through proactive training and issue management.
Overview
11
11
years of professional experience
2015
2015
years of post-secondary education
Work History
Walmart team lead
Walmart
Shreveport
09.2019 - Current
- Led team to ensure compliance with company policies and safety procedures.
- Coordinated inventory management and stock replenishment for optimal operations.
- Trained new employees on store processes and customer service standards.
- Facilitated regular team meetings to communicate updates and foster collaboration.
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Trained new staff in relevant processes and procedures.
- Delegated daily tasks to team members to optimize group productivity.
- Delegated tasks appropriately according to individual skill sets.
Sonic manager
Sonic
Shreveport
01.2015 - 09.2019
- Oversaw daily operations to ensure smooth service delivery at fast-food restaurant.
- Trained and mentored staff to enhance team performance and customer service.
- Managed inventory levels to maintain stock availability for menu items.
- Resolved customer complaints promptly to maintain satisfaction and loyalty.
- Provided leadership during times of organizational change or crisis situations.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
Education
General Equivalent Development
Shreveport, LASkills
- Team leadership
- Employee training
- Staff mentoring
- Task delegation
- Problem solving
- Running equipment
Timeline
Walmart team lead
Walmart
09.2019 - Current
Sonic manager
Sonic
01.2015 - 09.2019
General Equivalent Development