Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Johnasia Tillman

Paradis

Summary

Dedicated phlebotomist with proven expertise at Ochsner Medical Center, skilled in venipuncture and infection control. Enhanced patient experiences through compassionate care and effective communication. Recognized for implementing improved workflows, reducing turnaround times, and training new staff, demonstrating strong leadership and teamwork abilities. Committed to delivering high-quality service in fast-paced environments.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Phlebotomist

Ochsner Medical Center
05.2024 - 06.2025
  • Collected blood samples using venipuncture techniques to ensure patient comfort and safety.
  • Maintained compliance with infection control protocols during specimen collection procedures.
  • Processed laboratory requisitions efficiently, ensuring accurate labeling and documentation of specimens.
  • Assisted in training new staff on phlebotomy techniques and best practices for patient interactions.
  • Implemented improved workflows for specimen processing, reducing turnaround times and enhancing service delivery.
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.

Sales Associate

Dollar Tree
11.2023 - 04.2024
  • Learned inventory management procedures to support stock replenishment and product
  • Supported store promotions by setting up displays according to marketing guidelines and timelines.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Phlebotomist

CSL Plasma
09.2021 - 10.2023
  • Perform venipuncture and other blood collections procedures according to established standards
  • Educate donors on proper blood draw techniques
  • Calibrate equipment according to manufacturer specifications
  • Monitor inventory levels of supplies use in phlebotomy services
  • Assisted in the training of new phlebotomist
  • Maintained a clean, safe, and organized work environment.

Sales Associate

Old Navy
06.2020 - 08.2021
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Maintained organized sales floor, ensuring merchandise was easily accessible and visually appealing.
  • Processed transactions accurately using point-of-sale systems to ensure efficient checkout experiences.
  • Collaborated with team members to restock shelves and display promotional items effectively.
  • Engaged with customers to gather feedback, improving service quality and customer satisfaction.

Education

Phlebotomy Certification - Phlebotomy

Unitech Training Academy
New Orleans, LA
06.2021

High School Diploma -

H.L Bourgeois
Gray, LA
03.2020

Skills

  • Venipuncture
  • Order of draw
  • Patient care
  • Specimen handling
  • Infection control
  • Pediatric phlebotomy
  • Analytical thinking
  • Goal minded
  • Active listening
  • Team leader
  • Multitasking
  • Strong communication
  • Customer service
  • Multitasking
  • Attention to detail
  • Problem solving
  • Money handling
  • Teamwork
  • Adaptability
  • Punctuality

Certification

Certified Phlebotomy Technician

Timeline

Phlebotomist

Ochsner Medical Center
05.2024 - 06.2025

Sales Associate

Dollar Tree
11.2023 - 04.2024

Phlebotomist

CSL Plasma
09.2021 - 10.2023

Sales Associate

Old Navy
06.2020 - 08.2021

Phlebotomy Certification - Phlebotomy

Unitech Training Academy

High School Diploma -

H.L Bourgeois
Johnasia Tillman