Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Johnette Robinson

Shreveport

Summary

Efficient and experienced hospitality and retail professional with 19 years of experience in various roles, including management, supervision, and customer service. Proven skills in inventory management, payroll, and cash handling.


Overview

21
21
years of professional experience
1
1
Certification

Work History

Store Manager

Dollar General Store
02.2024 - Current
  • Oversaw daily store operations, ensuring compliance with company policies and standards.
  • Developed and implemented strategies to enhance customer service and satisfaction.
  • Trained and mentored staff, fostering a collaborative team environment.
  • Managed inventory control processes, optimizing stock levels and reducing shrinkage.

Assistant Manager

Rainbow Shops
02.2021 - 01.2025
  • I'm responsible for opening and closing the store, Doing all the paperwork such as payroll and making the schedules. I also responsible for making the bank deposit daily , as well as making sure the employees are doing their job. That includes making sure shipping is properly put in the system as well as making sure all shipment is out on the floor in a timely manner.

Bartender/Manager

Uptown bar lounge
02.2023 - 10.2024
  • My responsibility as manager were to make sure we had a full staff to properly server our guests, also making the weekly schedule for the bartenders, collecting money at the door from every guests. Other duties and responsibilities included making sure the bar was stock nightly and running our nightly reports before locking up

F&B Supervisor

Margaritaville Casino
04.2013 - 08.2020
  • Duties and responsibilities: Coach employees on company process, and procedures and position.
  • Implement and ensure employee preform at company standard to complete tasks.
  • Making sure the company has the supplies so that I can run an infected shift. This includes me making outgoing and incoming orders.
  • Running a nightly report on revenue.
  • E-mail the report to all managers and supervisors.
  • Counting the cashier drawer down to ensure the correct amount is available.
  • Job title: Retail Superior

Human Resources Team Member

Target
02.2008 - 04.2013
  • Duties and Responsibility: Make sure all employees time were keyed in the system.
  • Make sure employees all employes took a lunch by the fourth hour.
  • Volunteer for the community to give back.
  • Fill out the employees W-4 form and have them fax off.
  • Fill out the new-hire paper work.
  • Filing out all employees documents.
  • Filing out the paper work to send employes to take drug test.
  • Filing out the new -hire paper work.

Teacher Assistant

Galilee Learning Center
07.2004 - 01.2008
  • Duties and responsibilities: As the assistant I will as the teacher with the curriculum.
  • Teach the children their colors
  • Take the kids to play time
  • Teach basic Spanish
  • Assist the teacher with field trips and lunch time

Education

High school or equivalent - Computer Science

C.E.Byrd
Shreveport, LA
01.2002

Skills

  • Proficient in computer applications
  • Proficient in Micros POS
  • Payroll management
  • Experience in staff supervision
  • Budget management expertise
  • Effective multitasking
  • Effective problem resolution
  • Retail operations management
  • Outstanding communication skills
  • Inventory management
  • Cash management
  • Employee shift coordination
  • Candidate evaluation and onboarding

Certification

  • Driver's License
  • November 2018 to July 2030

Languages

English

Timeline

Store Manager

Dollar General Store
02.2024 - Current

Bartender/Manager

Uptown bar lounge
02.2023 - 10.2024

Assistant Manager

Rainbow Shops
02.2021 - 01.2025

F&B Supervisor

Margaritaville Casino
04.2013 - 08.2020

Human Resources Team Member

Target
02.2008 - 04.2013

Teacher Assistant

Galilee Learning Center
07.2004 - 01.2008

High school or equivalent - Computer Science

C.E.Byrd

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Johnette Robinson