Johnnyy Boucher
Harvey
Summary
Dynamic leader with a proven track record at Bay Tech Industries, enhancing store operations and team dynamics. Expert in order processing and fostering customer engagement, I significantly improved efficiency and service standards. Skilled in both safety procedures and teamwork, my approach resulted in a positive, achievement-oriented workplace.
Overview
24
24
years of professional experience
Work History
Shop Supervisor
Bay Tech Industries
08.2018 - Current
- Oversaw daily operations, ensuring that all tasks were completed accurately and on time.
- Developed strong team dynamics, fostering a positive work environment for all staff members.
- Mentored and trained new employees to ensure consistent service standards across the team.
- Checked incoming orders and organized new stock.
- Collaborated with upper management to establish goals and objectives for the store''s performance.
- Streamlined operations through effective employee scheduling and task delegation.
- Maintained a clean and organized shop floor, promoting an inviting atmosphere for customers.
- Improved store efficiency by implementing new inventory management processes.
- Ensured adherence to company policies, safety regulations, and local laws by educating staff about compliance requirements.
- Assisted in visual merchandising efforts, creating appealing displays that showcased products effectively.
- Managed inventory control, cash control, and store opening and closing procedures.
- Maintained safe working environment by enforcing adherence to safety and security protocols.
- Implemented store policies and procedures to remain compliant with corporate guidelines.
- Kept watchful eye on equipment inventories, optimizing work readiness and aligning supplies with specifications for each job.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
- Assemble, plumb and test new equipment.
- Replenish, prime and paint existing equipment.
- Unload and load all freight.
- Logistics (pick up and deliver parts needed to complete a job.)
- Service all rental equipment as needed.
Owner
Westside Powder Coating
08.2013 - 08.2018
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Established foundational processes for business operations.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Shop Supervisor
Bay Tech Industries
06.2001 - 08.2013
- Oversaw daily operations, ensuring that all tasks were completed accurately and on time.
- Developed strong team dynamics, fostering a positive work environment for all staff members.
- Mentored and trained new employees to ensure consistent service standards across the team.
- Checked incoming orders and organized new stock.
- Collaborated with upper management to establish goals and objectives for the store''s performance.
- Streamlined operations through effective employee scheduling and task delegation.
- Maintained a clean and organized shop floor, promoting an inviting atmosphere for customers.
- Improved store efficiency by implementing new inventory management processes.
- Ensured adherence to company policies, safety regulations, and local laws by educating staff about compliance requirements.
- Assisted in visual merchandising efforts, creating appealing displays that showcased products effectively.
- Managed inventory control, cash control, and store opening and closing procedures.
- Maintained safe working environment by enforcing adherence to safety and security protocols.
- Implemented store policies and procedures to remain compliant with corporate guidelines.
- Kept watchful eye on equipment inventories, optimizing work readiness and aligning supplies with specifications for each job.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
- Assemble, plumb and test new equipment.
- Replenish, prime and paint existing equipment.
- Unload and load all freight.
- Logistics (pick up and deliver parts needed to complete a job.)
- Service all rental equipment as needed.
Education
High School Diploma -
West Jefferson High School
Harvey, LA05-2003
Skills
- Order processing
- Safety procedures
- Budget planning
- Store operations
- Maintenance scheduling
- Merchandise display
- Customer service
- Customer engagement
- Hand and power tool operation
- Tool and parts inventory oversight
- Teamwork
- Teamwork and collaboration
- Problem-solving
Timeline
Shop Supervisor
Bay Tech Industries
08.2018 - Current
Owner
Westside Powder Coating
08.2013 - 08.2018
Shop Supervisor
Bay Tech Industries
06.2001 - 08.2013
High School Diploma -
West Jefferson High School
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