Johntasian George
Carencro
Summary
Dynamic leader with proven expertise in customer service and team leadership honed at American Freight. Excelled in enhancing customer satisfaction and fostering a positive work environment, achieving significant improvements in service delivery and operational efficiency. Skilled in time management and complex problem-solving, consistently meeting key performance targets.
Overview
2
2
years of professional experience
Work History
Manager
American Frieght
06.2023 - 10.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Assistant Manager
Dollar Tree
10.2022 - 06.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
Certified Nursing Assistant -
Infinity College
Lafayette, LA12.2024
High School Dipoloma -
Carencro High
Carencro, LA05.2021
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Complex Problem-solving
Timeline
Manager
American Frieght
06.2023 - 10.2024
Assistant Manager
Dollar Tree
10.2022 - 06.2023
Certified Nursing Assistant -
Infinity College
High School Dipoloma -
Carencro High
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