Jon Mayhue
Biomed IT Field Engineer
New Orleans,LA
Summary
Biomed Field Engineer with a decade of experience at Mytec LLC, specializing in CBCT equipment installation and technical issue resolution. Training healthcare professionals on safe operation of CBCT equipment and imaging software while ensuring HIPAA compliance. Committed to delivering high-quality service through communication and team collaboration skills.
Overview
10
10
years of professional experience
3
3
Certifications
Work History
Biomed Field Engineer
Mytec LLC
New Orleans, Louisiana
10.2015 - Current
- Delivered high-quality field services as lead tech, ensuring all projects were completed on time and within budget constraints.
- Configured hardware, devices, and software to set up work stations for employees.
- Ten years of experience working in the biomedical IT field, specializing in setting up dental offices from the ground up
- Certified with multiple manufacturers of CBCT equipment and imaging software
- Resolved technical issues for medical imaging systems, which minimized downtime and improved workflow efficiency for healthcare providers. This not only helped maintain high standards of patient care but also increased user satisfaction among staff.
- Trained healthcare professionals on software applications and troubleshooting techniques, which empowered them to resolve minor issues independently, allowing our IT team to focus on more complex technical challenges.
- Collaborated with cross-functional teams to maintain compliance with HIPAA regulations and health standards in IT systems, ensuring that patient data remained secure and safeguarded.
- Trained employees on new technologies, increasing competency levels across the organization.
Education
Some College (No Degree) - Integrated Studies With Focus On Neuroscience
University Of New Orleans
New Orleans, LASkills
CBCT equipment Installation
Digital Tomography Imaging Software
Practice Management Software
Technical Issue Resolution
Infrastructure Installation
Software Application Training
Equipment Training
HIPAA Compliance
Troubleshooting Techniques
Certification
CBCT Imaging Installation Carestream
Strengths
Communication Skills
Team Collaboration
Problem Solving
Attention To Detail
Time Management
Customer Service
Timeline
Biomed Field Engineer
Mytec LLC
10.2015 - Current
Some College (No Degree) - Integrated Studies With Focus On Neuroscience
University Of New Orleans
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