JONAH CANTRALL

Team Lead – Two Men and a Truck

• Led crews of movers to complete residential and commercial relocations safely and efficiently.
• Trained new employees on safety procedures, customer service, and moving best practices.
• Coordinated daily assignments and ensured projects were completed on schedule.
• Maintained high customer satisfaction through professional communication and problem-solving.

Internal Culture Team

• Helped organize employee appreciation events and team-building activities.
• Promoted a positive workplace culture by supporting employee engagement initiatives.
• Collaborated with management to improve morale and strengthen team communication.

• Led day-to-day warehouse operations using a servant leadership approach, supporting employees by removing obstacles and ensuring teams had the tools and guidance needed to succeed.
• Oversaw receiving, storage, picking, packing, and delivery preparation for multiple retail coffee locations, maintaining consistent order accuracy and on-time fulfillment.
• Managed inventory control processes, including pallet receiving, packing list verification, stock organization, and discrepancy resolution.
• Supervised and scheduled warehouse staff, balancing workloads to meet delivery deadlines while maintaining a safe and efficient work environment.
• Trained, coached, and mentored warehouse employees on safety procedures, workflow standards, and quality expectations, improving productivity and team accountability.
• Coordinated deliveries using a company vehicle, ensuring routes were efficient and stores received correct products to support daily drink menus.
• Enforced warehouse safety standards and proper material-handling practices to reduce risk of injury and maintain compliance.
• Maintained a clean, organized warehouse layout to improve efficiency, reduce errors, and support smooth daily operations.
• Communicated regularly with store leadership and upper management to address supply needs, resolve issues, and prevent operational disruptions.

• Maintained high order accuracy in a fast-paced warehouse environment serving multiple retail locations.
• Supported daily warehouse operations that ensured uninterrupted supply for store drink menus and customer service.
• Identified and reported inventory discrepancies to reduce stock shortages and order delays.