Jonathan Falgoust
New Orleans
Summary
Dynamic Project Manager with a proven track record at Ferguson Enterprises LLC, excelling in project planning and team collaboration. Adept at building strong client relationships and enhancing project performance, I prioritize safety and quality while meeting deadlines. Skilled in strategic planning, I foster effective communication to drive successful project outcomes.
Overview
8
8
years of professional experience
Work History
Commercial Fixtures Project Manager
Ferguson Enterprises LLC
06.2021 - Current
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Monitored project performance to identify areas of improvement and make adjustments.
- Built relationships with both customers and vendors to ensure continued partnership.
Customer Service Staff Member
Ochsner Fitness Center
05.2017 - 03.2021
- Ensured strict adherence to organizational policies regarding privacy, security, and overall customer safety during all interactions.
- Resolved issues for improved customer relations, utilizing active listening and empathy during interactions.
- Enhanced customer satisfaction by promptly addressing concerns and providing effective solutions.
Player Services Staff
Baton Rouge Country Club
08.2020 - 01.2021
- Developed strong communication skills within the team, fostering a positive atmosphere and promoting teamwork.
- Responsible for developing and maintaining relationships with members, ensuring continued satisfaction.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Established positive relationships with customers and other staff members.
Education
Bachelor of Science - Marketing Management
Louisiana State University
Baton Rouge, LA05-2021
Brother Martin High School
New Orleans, LA05-2017
Skills
- Project management
- Project planning
- Project planning and development
- Project scheduling
- Team collaboration
- Project tracking
- Relationship building
- Strategic planning
- Schedule management
- Client relations
- Customer relations
Timeline
Commercial Fixtures Project Manager
Ferguson Enterprises LLC
06.2021 - Current
Player Services Staff
Baton Rouge Country Club
08.2020 - 01.2021
Customer Service Staff Member
Ochsner Fitness Center
05.2017 - 03.2021
Bachelor of Science - Marketing Management
Louisiana State University
Brother Martin High School
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