JONATHAN R. HINES
Ruston
Summary
Experienced professional with expertise in railyard operations, logistics, cable installations, and law enforcement. Proven track record in managing inventory, supervising teams, and conducting investigations. Strong problem-solving skills and commitment to customer service. Technology and leadership skills developed in military service enhance adaptability and results-driven approach.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Train Crew Member
Union Pacific Railroad Co
Little Rock
06.2025 - Current
- Operated train controls to guarantee safe, efficient transportation services.
- Collaborated with crew members to achieve punctual service delivery.
- Executed switching operations in rail yards as required.
- Maintained knowledge of local railroad characteristics, including speed limits and signaling systems.
- Assisted in marshaling freight cars to ensure proper transport order.
- Utilized two-way radios for communication with personnel along the route.
- Verified accuracy of cargo paperwork prior to loading onto trains.
- Ensured compliance with Federal Railroad Administration regulations for hazardous materials transportation.
Juvenile Justice Specialist
Swanson Center For Youth
Monroe
12.2024 - 06.2025
- Maintained locked doors and gates in accordance with facility policy.
- Monitored youth movement and provided accurate youth counts per facility guidelines.
- Executed security checks on buildings, grounds, and barriers to uphold integrity of security.
- Implemented procedures for searching youth and living quarters to prevent contraband.
- Ensured compliance with facility policies for control and prevention of contraband by youth, employees, and visitors.
- Managed emergency situations such as riots and fires while maintaining calm among youth and employees.
- Instituted security measures during escorting of youth within and outside the facility.
Logistics Specialist
Altice USA
Bossier City
10.2021 - 12.2024
- Managed the seamless flow of inventory by proficiently unloading, receiving, storing, packaging, loading, and shipping various items.
- Demonstrated attention to detail by preparing, maintaining, and filing accurate forms for material movement and transactions, ensuring compliance with regulatory standards.
- Executed receiving and shipping transactions with precision to maintain optimal accuracy in inventory management.
- Facilitated efficient operations by issuing necessary supplies to field personnel, guaranteeing uninterrupted workflow.
- Contributed to operational readiness by expertly reconfiguring and staging Customer Premises Equipment – CPE.
- Collaborated with team members to assist in the reconstruction of the North Louisiana cable grid, demonstrating adaptability and a commitment to project success.
Cable Technician
Tak Communications
Ruston
01.2021 - 10.2021
- Installed data and cable systems, delivering seamless upgrades to residential and commercial Optimum customers.
- Applied expert troubleshooting skills to diagnose and efficiently repair existing systems for residential and commercial clients, ensuring optimal performance and customer satisfaction.
- Coordinated daily appointments in alignment with customer needs, collaborating closely with dispatch to maintain punctuality and service excellence.
- Managed inventory vehicle supplies, liaising with inventory control for timely replenishment to support uninterrupted service delivery.
- Conducted thorough pre-departure inspections of vehicles, meticulously documenting any issues to ensure safe and reliable transportation to job sites.
- Provided exemplary customer service, fostering positive relationships with clients while prioritizing safety protocols to maintain a secure work environment.
Night Shift Lieutenant
Jackson Parish Sheriff Department
Jonesboro
04.2019 - 08.2020
- Orchestrated the smooth operation of the night-time shift, overseeing a team of 30 personnel in collaboration with the Shift Captain, ensuring adherence to protocol and maintaining a secure environment.
- Implemented security measures by conducting regular and thorough checks of the interior and exterior perimeter of the facility, identifying and addressing any potential security breaches or vulnerabilities.
- Spearheaded investigations into disciplinary issues and leads, employing a meticulous approach to gather evidence, conduct interviews, and resolve conflicts, ensuring adherence to legal and institutional standards.
- Collaborated with law enforcement agencies and internal departments to coordinate efforts and exchange pertinent information to resolve security-related matters.
- Maintained records and reports of shift activities, ensuring accuracy and compliance with regulatory requirements, while also facilitating seamless communication and information sharing across shifts and departments.
- Provided mentorship and guidance to staff members, fostering a culture of professionalism, integrity, and accountability within the team.
Jailer
DeSoto Parish Sheriff Department
Mansfield
01.2017 - 04.2019
- Skillfully conducted inmate processing procedures, ensuring accurate documentation and adherence to protocols during intake and release processes.
- Upheld a secure and orderly environment within the facility, exercising tact and authority to enforce rules and regulations while promoting safety for all inmates and staff members.
- Applied disciplinary procedures when necessary, maintaining control and mitigating potential conflicts to uphold facility security and discipline standards.
- Demonstrated proficiency in conducting thorough searches of the facility for contraband, including drugs and other prohibited items, utilizing keen observation skills and systematic techniques to prevent illicit activities.
- Diligently inspected and sustained facility cleanliness standards, contributing to a hygienic and safe environment for inmates and staff alike, while also standing guard in designated areas to ensure continuous vigilance and security presence.
Cable Installer
Multiband/DirecTV Services
Bossier City
01.2014 - 01.2017
- Delivered top-tier satellite services to customers, ensuring seamless installation and setup to meet their specific needs and preferences.
- Executed system upgrades with precision, specializing in the installation of wireless satellite systems and proficiently running both flooded and non-flooded cables to optimize connectivity and performance.
- Applied advanced troubleshooting techniques to diagnose and resolve issues with satellite systems, including line-of-sight problems, employing technical expertise to ensure optimal functionality and customer satisfaction.
- Uphold a commitment to excellence in customer service, cultivating positive interactions with clients by providing clear explanations, addressing concerns promptly, and delivering solutions tailored to their requirements.
- Prioritized safety in all aspects of work, adhering to established protocols and safety standards to maintain a secure and hazard-free work environment for both oneself and colleagues.
Steelworker Contructionman
United States Navy
Cambridge
03.2008 - 01.2016
- Awarded the National Defense Service Medal for commitment and contributions during active duty.
- Designation of Navy Pistol Marksman through training and testing.
- Equipped with medical skills and training as a Combat Life Saver.
- Selected for promotion to Petty Officer rank based on leadership potential, embodying the Navy's core values of honor, courage, and commitment.
- Naval Military Construction Battalion 28
Education
Associate of Occupational Studies - Technology
Universal Technical Institute
05.2007
Skills
- Communication
- Leadership
- Adaptability
- Attention to detail
- Customer Service
- Accountability
- Troubleshooting
- Discipline
- Integrity
- Microsoft Office Suite
- Train operations
- Safety compliance
- Switching operations
- Team collaboration
- Train inspection techniques
- Rail Traffic Control
- Rail Line Switch Operation
- Yard operations management
- Coupling and uncoupling
- Logistical planning
- Train assembly
Military Experience
United States Navy, Steelworker Constructionman, 03/01/08, 01/01/16, Cambridge, New Zealand, Awarded the National Defense Service Medal for commitment and contributions during active duty., Designation of Navy Pistol Marksman through training and testing., Equipped with medical skills and training as a Combat Life Saver., Selected for promotion to Petty Officer rank based on leadership potential, embodying the Navy's core values of honor, courage, and commitment.
Certification
Class 6, 7 & 8 FRA Certification
Timeline
Train Crew Member
Union Pacific Railroad Co
06.2025 - Current
Juvenile Justice Specialist
Swanson Center For Youth
12.2024 - 06.2025
Logistics Specialist
Altice USA
10.2021 - 12.2024
Cable Technician
Tak Communications
01.2021 - 10.2021
Night Shift Lieutenant
Jackson Parish Sheriff Department
04.2019 - 08.2020
Jailer
DeSoto Parish Sheriff Department
01.2017 - 04.2019
Cable Installer
Multiband/DirecTV Services
01.2014 - 01.2017
Steelworker Contructionman
United States Navy
03.2008 - 01.2016
Associate of Occupational Studies - Technology
Universal Technical Institute