Joni Chapman
Eunice
Summary
Dynamic medical professional with extensive experience at Louisiana ENT Specialist, excelling in patient reception management and HIPAA compliance. Proven ability to maintain accurate medical records and streamline office operations. Skilled in insurance verification and EMR systems, while fostering a welcoming environment for patients through exceptional communication and organizational skills.
Overview
4
4
years of professional experience
Work History
Medical Receptionist
Louisiana ENT Specialist
08.2023 - Current
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked patient insurance, demographic, and health history to keep information current.
- Transcribed phone messages and relayed to appropriate personnel.
- Managed multi-line phone system and pleasantly greeted patients.
Medical Assistant
Women's Medical & Surgical
09.2022 - 03.2023
- Obtained client medical history, medication information, symptoms, and allergies.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Medical Receptionist
Acadiana Otolaryngology Associates
05.2022 - 09.2022
- Supported office staff and operational requirements with administrative tasks.
- Maintained current and accurate medical records for patients.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
Pharmacy Clerk
Medicine Chest
08.2021 - 05.2022
- Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Established and maintained patient profiles, updating organizational database with current information.
- Counted and labeled prescriptions with correct item and quantity.
Education
High School Diploma -
Mamou High School
Mamou05-2019
Skills
- Billing support
- Letter preparation
- Medical office administration
- HIPAA guidelines
- Patient reception management
- Office administration
- Insurance verification
- EMR / EHR
- Records management
Timeline
Medical Receptionist
Louisiana ENT Specialist
08.2023 - Current
Medical Assistant
Women's Medical & Surgical
09.2022 - 03.2023
Medical Receptionist
Acadiana Otolaryngology Associates
05.2022 - 09.2022
Pharmacy Clerk
Medicine Chest
08.2021 - 05.2022
High School Diploma -
Mamou High School
Similar Profiles
Alaina ChapmanAlaina Chapman
Medical Assistant at Louisiana ENT SpecialistMedical Assistant at Louisiana ENT Specialist
Bonnie MillerBonnie Miller
Manager at Louisiana ENT SpecialistsManager at Louisiana ENT Specialists
Claudia MartellClaudia Martell
Administrative Specialist at Arizona Desert ENT SpecialistAdministrative Specialist at Arizona Desert ENT Specialist
Kamryn MillerKamryn Miller
Lead Bartender at Dave & Buster'sLead Bartender at Dave & Buster's
Kevin FrankKevin Frank
Licensed Electrician at EPI POWERLicensed Electrician at EPI POWER