Joni Madison
St Martinville
Summary
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
12
12
years of professional experience
Work History
Post construction clean up
Chad's Roofing & Construction
Saint Martinville
10.2023 - 03.2026
- Completed day-to-day duties accurately and efficiently.
- Cleared and cleaned jobsite ready for sale
- CLEANED APARTMENTS AFTER TENANT MOVED OUT "MADE READY" FOR NEW TENANT.
- Cleaned and sanitized residential and commercial spaces following industry standards.
- Cleaned restrooms, including toilets, sinks, showers and bathtubs, and mirrors.
- Used steam equipment to periodically clean upholstery and carpeting.
- Stripped, sealed and polished floors.
Lead Server
Sushi Masa
Lafayette
06.2017 - 08.2023
- Provided guests with exceptional service through knowledge of menu items, recommending additional items to customers to increase restaurant sales.
- Managed opening and closing duties to facilitate restaurant operations.
- Demonstrated strong leadership skills by providing guidance, support, and direction to staff members in order to ensure customer satisfaction.
- Maintained high levels of cleanliness in the dining room and kitchen areas in accordance with health codes regulations.
- Handled cash, credit card, and other payment transactions with accuracy.
- Trained and mentored new servers on menu items and service standards.
Assistant Manager
Hibbett Sports
Abbeville
10.2015 - 02.2017
- Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations.
- Resolved customer complaints quickly and effectively and handled refunds and returns to promote satisfaction.
- Helped oversee the daily operations of the store, managing staff and inventory.
- Organized company merchandise and displays to increase product sales.
- Monitored sales performance to identify potential areas for improvement.
Server/Bartender
RiverFront Restaurant
Abbeville
04.2014 - 08.2015
- Demonstrated ability to interact with customers in a friendly and professional manner.
- Checked in with guests throughout meal service, replenishing drinks and catering to additional requests.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Memorized menu to help diners make informed meal choices.
- Effectively managed large parties by providing efficient, attentive service while ensuring accuracy with orders.
- Effectively multitasked within fast-paced environment.
Education
High School Diploma -
Berwick High School
Berwick, LASkills
- Positive and friendly attitude
- Attention to detail
- Team management & Leadership
- Staff training
- Organization and efficiency
- Menu presentation
- Cleanliness standards
- Cash handling
- Employee training and development
- Order taking and processing
- On-site hospitality
- Server support
- Team motivation
- Responsible and trustworthy
- POS systems [Aloha]
- High volume dining
- Tabs and food running
- Bar terminology
- Heavy lifting
- Resourceful and Reliable
- Willingness to learn
- Customer service
- Analytical thinking
- Surface sanitization
- Equipment operation
- Post-cleaning standards
- Staff supervision
References
- Chad Wendt, Manager, (985) 413-6472, chadmwendt40@gmail.com
- Andrea Theriot, Head Server, Sushi Masa - Co Worker, (337) 382-1026, cnj4thenight@gmail.com
Timeline
Post construction clean up
Chad's Roofing & Construction
10.2023 - 03.2026
Lead Server
Sushi Masa
06.2017 - 08.2023
Assistant Manager
Hibbett Sports
10.2015 - 02.2017
Server/Bartender
RiverFront Restaurant
04.2014 - 08.2015
High School Diploma -
Berwick High School