Jordan Ingram
A1 Garage Door Service LLC
KENNER
1
Certification
12
years of professional experience
Detail-oriented technician skilled in diagnosing mechanical issues and enhancing service delivery. Proven ability to manage customer relationships and ensure safety standards across various equipment.
Work History
Sales and Service Technician
1 Year- Diagnosed mechanical issues, providing effective solutions for clients.
- Installed and repaired garage doors, ensuring safety standards were met.
- Conducted routine maintenance checks to enhance functionality.
- Managed customer inquiries and scheduled service appointments efficiently.
Field Service Engineer
1 Year- Diagnosed and resolved equipment malfunctions on-site to ensure operational efficiency.
- Conducted routine maintenance and inspections of machinery, enhancing performance reliability.
- Provided technical support and training to clients on equipment operation and safety protocols.
- Collaborated with cross-functional teams to address customer needs and improve service delivery.
Service Technician
3 Years 9 Months- Diagnosed and repaired commercial dishwashing equipment, ensuring optimal functionality and performance.
- Conducted routine maintenance checks to prevent equipment malfunctions and ensure compliance with safety standards.
- Provided technical support to clients, resolving service issues efficiently and enhancing customer satisfaction.
- Explained diagnostic findings to customers and outlined repair or service options.
Pump Technician
7 Years 4 Months- Diagnosed and repaired mechanical issues in various pump systems.
- Conducted routine maintenance on pumps to ensure optimal performance.
- Streamlined repair processes, reducing downtime for equipment by enhancing workflow efficiency.
- Provided exceptional customer service, addressing client concerns and offering expert advice on pump operation and maintenance.
Education
High School Diploma
Skills
Product and service knowledge
Customer relationship management
Sales process management
Product and service knowledge
Problem-solving
Adaptability
Conflict resolution
Reliability
Adaptability and flexibility
Interpersonal skills
Technical sales support
Effective verbal & written communication
Certification
- OSHA 10
- HASC Basic Plus
- TWIC Card
- HVAC Certification
- 2024 NFPA 70E Standard for Electrical Safety
- EPA 608 Universal
- EPA Universal Certification
- NFPA Electrical Fire Safety
- CDL - Class C
- Hazmat Endorsement
- 1 3 Butadiene
- SE Asbestos Awareness
- SE Safety Essentials
- First Aid and CPR Certification
Timeline
Sales and Service Technician
A1 Garage Door Service LLC
07.2025 - 07.2026Read More
Field Service Engineer
Atlas Copco
06.2024 - 06.2025Read More
Service Technician
Auto-Chlor
02.2020 - 11.2023Read More
Pump Technician
Pumps, Motors, and Controls, Inc.
08.2014 - 12.2021Read More
Glenda Dawson High School
High School Diploma
Read More