Jordan Smith
Baton Rouge
Summary
Experienced Amazon Associate and Learning Ambassador with strong leadership, training, and operations support skills in Pick and AFE. Proven ability to drive safety, quality, and productivity while supporting daily execution and associate development. Skilled in Amazon systems, standard work, and issue escalation.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Furfillment Associate ( Learning Ambassador)
Amazon
Baton Rouge
09.2024 - Current
- Execute core production duties in Pick and AFE departments, including item picking, scanning, sorting, and preparing customer orders with speed and quality.
- Lead on-the-floor training and shadowing for associates across multiple process paths (AFE, Pick, Learning), delivering training to 6+ associates per class while promoting adherence to safety and quality standards.
- Collaborate with leadership to drive process improvements, reduce quality errors, and meet departmental metrics in Safety, Quality, and Productivity.
TERRITORY MANAGER
Mobilelink USA
Baton Rouge
02.2024 - 08.2024
- Spearheaded sales initiatives, consistently exceeding sales goals by 15% through strategic targeting setting and performance monitoring.
- Supervised Multiple retail locations, ensuring compliance with company standards and outstanding customer service.
- Managed territory budgets, identifying cost-saving opportunities and enhancing financial efficiency.
Education
HIGH SCHOOL DIPLOMA -
Denham Springs High School
Denham Springs, LA05-2020
Skills
- Leadership & Team Coordination
- Associate Training & Development
- Problem Solving & Issue Escalation
- Safety Compliance & Hazard Recognition
- Microsoft Office Suite (Excel, Outlook, Word)
- Cross-Training & Peer Coaching
- Performance Feedback & Peer Engagement
- Inventory Accuracy & Quality Control
- Multi-Unit Leadership & Sales
Certification
- Motor Vehicle Sales License
- Microsoft Excel
- Microsoft Word
Timeline
Furfillment Associate ( Learning Ambassador)
Amazon
09.2024 - Current
TERRITORY MANAGER
Mobilelink USA
02.2024 - 08.2024
HIGH SCHOOL DIPLOMA -
Denham Springs High School