Jordyn Lena
Houma
Summary
Dedicated Ophthalmic Technician with a strong background in patient care and medical documentation. Skilled in operating medical equipment and providing exceptional customer service, ensuring seamless communication between patients and healthcare providers.
Overview
6
6
years of professional experience
Work History
Opthalmic Technician/Scribe
Seeca Medical
Houma, LA
11.2023 - Current
- Operated and maintained medical equipment to ensure optimal performance and reliability.
- Scribe for provider
- Insert and remove punctual plugs
- Diagnose and remove Trichiasis
- Obtain retinal photos, externals, OCT's
- Perform Gonio exam
- Adjust glasses
- Measure PD
- Verify vision insurance
- Perform refractions
- Insert and remove contact lenses on patients
Receptionist
Life Coast Community Health Center
Thibodaux, LA
01.2022 - 12.2022
- Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
- Provided exceptional customer service, addressing patient inquiries and resolving issues promptly.
- Maintained organized records of patient information using electronic health record systems.
- Coordinated communication between patients and healthcare providers to streamline care processes.
- Supported billing department by verifying insurance information and processing payments accurately.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
Unit Secretary/EKG Monitor Technician
Terrebone General Medical Center
Houma, LA
09.2020 - 01.2022
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Maintained patient confidentiality in line with HIPAA regulations.
- Supported office staff and operational requirements with administrative tasks.
- Maintained current and accurate medical records for patients.
- Transcribed doctors' medication orders, lab test requests, and care plans.
- Observed continuous EKG monitors and alerted providers and nurses of rhythm changes
Education
High School Diploma -
H.L Bourgeois
Gray, LA05.2018
Skills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Documentation and reporting
- Customer interaction
- Team Training
- Refracting
- Adjusting glasses
- Optical knowledge
- Scribing
Timeline
Opthalmic Technician/Scribe
Seeca Medical
11.2023 - Current
Receptionist
Life Coast Community Health Center
01.2022 - 12.2022
Unit Secretary/EKG Monitor Technician
Terrebone General Medical Center
09.2020 - 01.2022
High School Diploma -
H.L Bourgeois