Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Josanae Borne

Luling

Summary

Dedicated healthcare professional with extensive experience at Ochsner Medical Center, excelling in laboratory techniques and specimen processing. Proven ability to enhance patient care through compassionate communication and HIPAA compliance. Skilled in lab equipment maintenance and inventory management, consistently ensuring sample integrity and operational efficiency. Adaptable and committed to quality patient outcomes. Experienced with laboratory protocols and maintaining clean and efficient work environment. Utilizes skills in sample preparation and data analysis to support research objectives. Knowledge of safety regulations and best practices to ensure compliance and accuracy.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Lab Assistant

Ochsner Medical Center
11.2024 - Current
  • Managed specimen sample handling, receiving, storage and inventory.
  • Logged samples correctly into computerized tracking system.
  • Maintained lab by calibrating equipment and cleaning surfaces and items used.
  • Enhanced laboratory efficiency by maintaining and organizing equipment, supplies, and samples.
  • Prepared samples for centrifugation, aliquoting and preserving sample integrity.

Phlebotomist

Ochsner Medical Center
04.2022 - 01.2023
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Centrifuged blood samples as outlined in clinical protocols.

Mental Health Technician

Ochsner Medical Center
10.2022 - 05.2024
  • Performed scheduled patient safety checks and documented results to establish patients' well-being.
  • Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
  • Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
  • Applied de-escalation and limit-setting techniques to promote patient cooperation.

Patient Access Representative

Ochsner Medical Center
02.2021 - 04.2022
  • Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
  • Stayed calm under pressure to and successfully dealt with difficult situations.
  • Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.
  • Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.

Education

Phlebotomy Certificate

Lab Site Clinical
Terrytown, LA
01-2023

High School Diploma -

Hahnville High School
Boutte, LA
05-2019

Skills

  • Laboratory techniques
  • Specimen processing
  • Lab equipment maintenance
  • Lab inventory management
  • HIPAA compliance
  • Data entry
  • Specimen tracking
  • Centrifugation techniques
  • Sterile processing

Certification

  • Louisiana State Board OF Medical Examiners CLS-LABORATORY ASSISTANT license no. 339111

Timeline

Lab Assistant

Ochsner Medical Center
11.2024 - Current

Mental Health Technician

Ochsner Medical Center
10.2022 - 05.2024

Phlebotomist

Ochsner Medical Center
04.2022 - 01.2023

Patient Access Representative

Ochsner Medical Center
02.2021 - 04.2022

Phlebotomy Certificate

Lab Site Clinical

High School Diploma -

Hahnville High School

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Josanae Borne