Joseph Christopher Baugh
Baton Rouge
Summary
Entrepreneur with extensive experience as a business leader and consultant. Skilled in building, improving, inspecting and managing residential properties, setting-up new business systems, diagnosing business issues and project management. Accomplishments include growing a business from start-up to multi-line consulting and real-estate company in ten years.
Capable professional knowledgeable about managing routes while providing top-notch customer service to customers. Well-organized and service-oriented team player focused on keeping customers happy and surpassing sales and support objectives. Experienced in managing paperwork, collecting payments and resolving issues.
Overview
23
23
years of professional experience
Work History
Logistics Manager
Heniff Transportation SystemsLLC
Baton Rouge
03.2018 - Current
- Implemented cost-saving measures such as route optimization for shipments.
- Analyzed data to identify trends in customer demand and adjusted supply chain accordingly.
- Ensured compliance with government regulations related to freight forwarding activities.
- Created reports to track shipment progress, delivery times, and costs associated with transport.
- Coordinated with suppliers to ensure timely deliveries of goods.
- Ensured compliance with company policies, procedures, safety regulations and applicable laws.
- Assigned tasks and projects to team members based on their experience level and skillset.
- Conducted training sessions for new employees on safety procedures within the warehouse.
- Maintained relationships with key stakeholders like customers, suppliers, distributors.
- Developed and managed logistics strategies to improve the efficiency of operations.
- Identified areas of improvement in existing logistics systems using data analytics tools.
- Resolved customer complaints related to shipping issues or delays in transit times.
- Maintained high standards of internal and external customer service.
- Worked collaboratively with customers and staff at various levels.
- Collaborated effectively in cross-functional team-oriented environment.
- Relayed information between drivers and recipients regarding ETA and potential delays.
- Consistently met company and department objectives within budget and time constraints.
- Developed strong rapport through effective client needs assessment and commitment to top satisfaction levels.
- Updated customers and interdepartmental employees on critical shipments upon request.
- Developed and documented standard and emergency operating procedures for receiving and shipping products or materials.
- Examined invoices and shipping manifests for conformity to tariff and customs regulations.
Owner
FORREST INVESTMENTS, INC.
Fairhope
01.2002 - 01.2012
- Company Overview: Company grows the value of clients’ real-estate holdings and small businesses through property improvement and consulting services.
- Managed a $1M portfolio of residential real-estate and supervised up to 4 employees.
- Served as general contractor on new home construction projects.
- Inspected homes.
- Provided business process improvement and organizational consulting to start-ups and on-going small businesses.
- Developed and marketed two lines of business—small business consulting in addition to real estate construction & improvement through continuous outside sales and promotion efforts.
- Set-up books and records for start-up businesses to ensure accountability in addition to compliance with local, State and Federal tax and accounting rules.
- Revamped the project management process at a fence installation company to ensure that the Project Foreman was aware of incoming jobs so he could effectively utilize staff.
- Improved the Company’s real estate holdings through interior and exterior painting and replacement of carpet with hard flooring.
- Properties included a mixture of single-family homes, duplexes and a 'six-plex' building.
- Located, negotiated for and purchased properties in foreclosure, in addition to building new homes as general contractor to bring additional properties under management for the Company.
- Inspected homes for clients as a representative of Amerispec Home Inspection.
- Prepared reports documenting systems and components, including structural, exterior, roof system, plumbing, electrical, heating, air conditioning, interiors, insulation, ventilation, and fireplace.
- Company grows the value of clients’ real-estate holdings and small businesses through property improvement and consulting services.
Education
Graduate Divinity Program -
Seminary of the Southwest
Austin, TXBachelor of Science - Accounting
University of South Alabama
Mobile, ALSkills
- Home Construction & Renovation
- Business Process Improvement
- Accounting
- Sales
- Team Leadership
- Supervision
- Training
- Public Speaking
- MS-Office
- QuickBooks
- Peach Tree Accounting
- Data analysis
- Route optimization
- Supply chain management
- Regulatory compliance
- Customer relationship management
- Logistics strategy development
- Team leadership
- Problem solving
- Employee training
- International freight management
- Domestic freight management
- Shipping documentation
- Transportation management systems
- Logistics oversight
- Safety standards
- Continuous improvement
- Shipment scheduling
- Transportation management
- Logistics analysis
- Fleet dispatch
- Client relationship management
- Logistics management
- Documentation
- Proficient in TMW
- Logistics software knowledge
Experiences And Achievements
FORREST INVESTMENTS, INC., Fairhope, AL, 01/01/02, 12/31/12, Owner, Managed a $1M portfolio of residential real-estate and supervised up to 4 employees., Served as general contractor on new home construction projects., Inspected homes., Provided business process improvement and organizational consulting to start-ups and on-going small businesses., Developed and marketed two lines of business—small business consulting in addition to real estate construction & improvement through continuous outside sales and promotion efforts., Set-up books and records for start-up businesses to ensure accountability in addition to compliance with local, State and Federal tax and accounting rules., Revamped the project management process at a fence installation company to ensure that the Project Foreman was aware of incoming jobs so he could effectively utilize staff., Improved the Company’s real estate holdings through interior and exterior painting and replacement of carpet with hard flooring., Located, negotiated for and purchased properties in foreclosure, in addition to building new homes as general contractor to bring additional properties under management for the Company., Inspected homes for clients as a representative of Amerispec Home Inspection., Prepared reports documenting systems and components, including structural, exterior, roof system, plumbing, electrical, heating, air conditioning, interiors, insulation, ventilation, and fireplace.
Other
Honorably discharged Army veteran
Timeline
Logistics Manager
Heniff Transportation SystemsLLC
03.2018 - Current
Owner
FORREST INVESTMENTS, INC.
01.2002 - 01.2012
Graduate Divinity Program -
Seminary of the Southwest
Bachelor of Science - Accounting
University of South Alabama