JOSEPH HOHMAN
Bossier City
Summary
Insurance professional with proven track record in casualty claims handling amongst various states. Known for thorough investigation and effective resolution of claims. Highly collaborative team player focused on achieving optimal results and adapting to changing demands. Skilled in policy interpretation and client communication. Professional in claims management with solid background in casualty claims. Proven ability to handle injury cases and make sound decisions under pressure. Strong focus on teamwork and achieving results, ensuring reliability and adaptability in dynamic environments. Skilled in negotiation, investigation, and customer service, bringing collaborative and results-driven approach to every situation.
Overview
5
5
years of professional experience
1
1
Certification
Work History
REPRESENTED CASUALTY CLAIMS ADJUSTER
Allstate Insurance Co
02.2023 - Current
- Managed Texas attorney represented injury claims through settlement evaluations and negotiations, minimizing potential financial exposure for the insured.
- Conducted thorough investigations of injury claims, gathering information from various sources to make informed decisions on coverage eligibility.
- Improved claim resolution times by efficiently managing caseloads and prioritizing urgent cases.
- Delivered exceptional customer service to policyholders by communicating important information and patiently listening to issues.
- Reviewed police reports, medical treatment records, and physical property damage to determine extent of liability.
- Maintained contact with claimants and attorneys to determine treatment status.
ISSA Certified Personal Trainer
10gym
09.2022 - 04.2024
- Educated clients on proper exercise techniques, ensuring safety and injury prevention during workouts.
- Conducted regular client assessments to track progress, adjust goals, and maintain motivation levels.
- Supported clients in achieving weight loss goals through personalized exercise programming and nutritional guidance.
- Implemented creative workout routines that incorporated a variety of exercises, keeping clients engaged and motivated throughout their sessions.
Casualty Claims Adjuster
Allstate Insurance Co
02.2020 - 02.2023
- Managed Alabama, Indiana, Illinois, Michigan, New York, Minnesota, Michigan, Mississippi, Nebraska, North Dakota, Ohio, South Dakota, Tennessee, and Wisconsin injury claims through settlement evaluations and negotiations, minimizing potential financial exposure for the insured.
- Interviewed and spoke with claimants, witlessness and other parties to determine claims settlement or denial
- Maintained high customer satisfaction ratings by providing timely and empathetic responses to policyholders'' inquiries.
- Examined claims forms and other records to determine insurance coverage.
- Delivered exceptional customer service to policyholders by communicating important information and patiently listening to issues.
Education
BBA -
Kent State University
Kent, OH12-2018
Skills
- Claims investigation
- Mentoring
- Critical thinking
- Settlement determination
- Dispute resolution
- Teamwork and collaboration
- Customer service
- Problem-solving abilities
- Time management
- Attention to detail
Accomplishments
- Awarded 'Top Employee' by DSM in Casualty 700 through meeting and or exceeding metrics, quality and production (2024)
- Awarded 'Rookie of the Year' by DSM in Casualty 700 through meeting and or exceeding metrics, quality and production (2023)
- Achieved the most CWA and CWPs for the state of Texas in Casualty 700 (2023)
Certification
- CPR/AED Certification
- Certified Personal Training Certification
Engagement
Mentorship Program (2024- Current)
New Hire SME (2025- Current)
Winning Negotiations Facilitator (2025- Current)
Develop Damages Reserves/GTV SME (2025)
Timeline
REPRESENTED CASUALTY CLAIMS ADJUSTER
Allstate Insurance Co
02.2023 - Current
ISSA Certified Personal Trainer
10gym
09.2022 - 04.2024
Casualty Claims Adjuster
Allstate Insurance Co
02.2020 - 02.2023
BBA -
Kent State University
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