Joseph Mahfouz

• Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
• Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
• Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
• Plated and presented all dishes to match established restaurant standards.
• Prepared food items such as meats, poultry, and fish for frying purposes.
• Prepared and cooked full course meals based on restaurant recipes and specifications.
• Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
• Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
• Checked food temperature regularly to verify proper cooking and safety.
• Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
• Maintained well-stocked stations with supplies and spices for maximum productivity.
• Increased kitchen productivity by keeping tools organized for easy access when needed.
• Boosted employee morale through positive attitude, willingness to assist others when needed.

• Completed installations of building structures, trim, flooring, and cabinetry.
• Demonstrated versatility in carpentry techniques, working proficiently with both hand tools and power tools to achieve desired results.
• Specialized in specific carpentry tasks such as framing, finish work, or restoration projects to provide clients with tailored services and high-quality results.
• Demonstrated close attention to detail to verify quality and accuracy of work.
• Read and interpreted blueprints to follow specifications of projects.
• Followed established job site safety regulations and maintained safe and clean work area.
• Optimized workspace organization by maintaining a clean, safe, and efficient work environment throughout each project''s duration.
• Planned and executed work with proper tools and materials to maximize productivity.
• Contributed to successful completion of residential and commercial projects by skillfully installing cabinetry, doors, windows, and flooring materials.
• Repaired existing structures such as staircases, decks, or door frames with precision to extend their lifespan without compromising structural integrity or aesthetics.
• Cut, shaped and installed siding, roofing and framing to protect interior of properties from harsh weather conditions.
• Collaborated with other skilled tradespeople to ensure seamless integration of carpentry work within larger construction projects.
• Reduced material waste by precisely measuring, cutting, and assembling lumber for various construction projects.
• Delivered exceptional customer service by addressing client concerns promptly and professionally while keeping them informed of project progress.
• Planned projects by identifying necessary equipment, tools, and required assistance.

• Followed detailed instructions to operate machines with accuracy and produce quality products.
• Set up and adjusted equipment and properly configured machines for daily operation.
• Complied with company and OSHA safety rules and regulations.
• Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
• Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
• Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
• Operated various types of machinery, contributing to the successful completion of diverse projects.
• Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
• Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
• Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
• Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues.
• Adhered to strict quality control measures, guaranteeing consistent product output that met or exceeded customer expectations.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.
• Assisted customers with returns, refunds and resolving transaction issues.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Stocked, tagged and displayed merchandise as required.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Answered questions about store policies and addressed customer concerns.
• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Contributed to store success by maintaining high standards of cleanliness throughout the facility.
• Addressed customer needs and made product recommendations to increase sales.
• Mentored new employees on cashier duties and best practices, improving overall staff performance.
• Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
• Streamlined checkout process for increased efficiency and reduced waiting times.

• Used hand tools and instruments to take measurements.
• Removed old fences efficiently without causing damage to surrounding structures or landscaping.
• Installed metal and wooden fences and privacy borders.
• Dug holes and trenches to position fences correctly.
• Collaborated with team members to complete large-scale fencing projects in a timely manner.
• Completed fence installation projects within budget and on time, ensuring efficient use of resources.
• Installed gates securely and accurately, ensuring smooth operation for clients postinstallation.
• Joined, raised and secured fence segments in place.
• Contributed to a positive company culture by consistently demonstrating professionalism, teamwork, and a strong work ethic.
• Inspected fences for gaps and vulnerabilities, making necessary adjustments.
• Ensured proper placement of fence posts by accurately measuring distances between them, resulting in a level final product.
• Maintained safe working conditions by adhering to industry safety guidelines and company protocols.
• Enhanced property value for clients with expert installation of high-quality fencing materials.

I wound up working at the help desk because I was a resident. After I attended the Zion Ridge Discipleship Program and used that time to get it through to myself that I wasn't going to use Meth anymore. I volunteered my time to pay my rent. I absolutely loved the job. I loved talking to the men, settling disputes, keeping an eye on things. Some of the men loved me, some didn't but, I loved that job. And I loved those men