Overview
Work History
Education
Skills
Timeline
Generic

Joseph Pajak

Carencro,LA

Overview

6
6
years of professional experience

Work History

Store Operations Manager

Tractor Supply Company
09.2024 - Current
  • Promoted freight team performance and efficiency by fostering healthy environments focused on team-driven goals.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom through a recovery process.
  • Coached team members in product knowledge, customer service techniques, and sales incentives, to promote store sales.
  • Rotated merchandise and displays to feature new products and new promotions.
  • Approved regular payroll submissions for employees.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Conduct and execute the hiring process.

Team Lead

Tractor Supply Company
05.2020 - 09.2024
  • Execute the price change process in a timely manner.
  • Manage opening and closing processes, counting tills, deposits, and transporting money to the bank.
  • Establish and maintain open and honest customer service relationships,
  • Trained associates on product specifications, merchandising, counter organization and retail sales.
  • Facilitated sales by conducting great customer service, utilizing the online order kiosk, and handling customers calmly in high pressure situations.

Team Member

Tractor Supply Company
01.2020 - 05.2020
  • Contributed to team success by completing jobs quickly and accurately.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.

Education

Bachelor of Science - Business Management

McNeese State University
Lake Charles, LA
05-2024

Skills

  • Recruitment and hiring
  • Operational efficiency
  • Merchandise planning
  • Employee scheduling
  • Customer service
  • Inventory management
  • Team leadership
  • MS office proficient
  • Risk management
  • Problem-solving

Timeline

Store Operations Manager

Tractor Supply Company
09.2024 - Current

Team Lead

Tractor Supply Company
05.2020 - 09.2024

Team Member

Tractor Supply Company
01.2020 - 05.2020

Bachelor of Science - Business Management

McNeese State University

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Joseph Pajak