Joseph Pajak
Carencro,LA
Overview
6
6
years of professional experience
Work History
Store Operations Manager
Tractor Supply Company
09.2024 - Current
- Promoted freight team performance and efficiency by fostering healthy environments focused on team-driven goals.
- Maintained proper product levels and inventory controls for merchandise and organized backroom through a recovery process.
- Coached team members in product knowledge, customer service techniques, and sales incentives, to promote store sales.
- Rotated merchandise and displays to feature new products and new promotions.
- Approved regular payroll submissions for employees.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Trained and guided team members to maintain high productivity and performance metrics.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Conduct and execute the hiring process.
Team Lead
Tractor Supply Company
05.2020 - 09.2024
- Execute the price change process in a timely manner.
- Manage opening and closing processes, counting tills, deposits, and transporting money to the bank.
- Establish and maintain open and honest customer service relationships,
- Trained associates on product specifications, merchandising, counter organization and retail sales.
- Facilitated sales by conducting great customer service, utilizing the online order kiosk, and handling customers calmly in high pressure situations.
Team Member
Tractor Supply Company
01.2020 - 05.2020
- Contributed to team success by completing jobs quickly and accurately.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Education
Bachelor of Science - Business Management
McNeese State University
Lake Charles, LA05-2024
Skills
- Recruitment and hiring
- Operational efficiency
- Merchandise planning
- Employee scheduling
- Customer service
- Inventory management
- Team leadership
- MS office proficient
- Risk management
- Problem-solving
Timeline
Store Operations Manager
Tractor Supply Company
09.2024 - Current
Team Lead
Tractor Supply Company
05.2020 - 09.2024
Team Member
Tractor Supply Company
01.2020 - 05.2020
Bachelor of Science - Business Management
McNeese State University