Hospitality
Joseph Titus
Bartender/ Beverage Specialist
Lagos
Summary
Dynamic Head bartender with a focus on team collaboration and customer engagement. Experienced in leading bar operations, training staff, and optimizing inventory management. Dedicated to creating exceptional guest experiences through innovative cocktail crafting and effective communication.
Overview
3
3
Languages
1
1
Certification
6
6
years of professional experience
Work History
Bartender
Legend Hotel Lagos Airport, Curio Collection by Hilton
02.2024 - Current
- Crafted and served a diverse range of cocktails and beverages to enhance guest experience.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Provided exceptional customer service, resolving complaints promptly to maintain guest satisfaction.
- Assisted in training new staff on drink preparation techniques and customer service protocols.
- Managed inventory levels, ensuring timely restocking of supplies for uninterrupted service.
- Maintained cleanliness and organization of bar area for optimal service efficiency.
Head Bartender
Smoke And Mirrors Lounge
09.2023 - 01.2024
- Led bar team in crafting innovative cocktails to enhance customer experience.
- Trained and mentored junior bartenders on mixology techniques and service standards.
- Streamlined inventory management processes to optimize stock levels and reduce waste.
- Ensured compliance with health and safety regulations throughout bar operations.
- Collaborated with management to implement promotional events, increasing customer engagement.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
Bartender
Mako Lagos
06.2023 - 09.2023
- Analyzed customer feedback to refine service offerings and improve overall bar operations.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Ensured compliance with health and safety regulations, routinely checking and documenting bar cleanliness and equipment functionality.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Mixologist/Barista
The Borough Hotel
03.2021 - 07.2023
- Crafted innovative cocktails using premium ingredients while maintaining high standards of quality and presentation.
- Developed seasonal cocktail menus that enhanced guest experience and increased beverage sales.
- Trained and mentored junior staff in mixology techniques and customer service best practices.
- Managed inventory to ensure adequate stock levels of spirits, mixers, and garnishes for bar operations.
- Prepared classic, modern, and unique cocktails for each customer.
- Maintained an expert knowledge of classic cocktails as well as emerging trends in mixology to continually refine skillset.
Education
High School Diploma -
New State High School
Lagos, Nigeria 05.2001 -
Skills
Multitasking abilities
Alcohol awareness
Dependable worker
Strong multitasking
Mixology techniques
Effective communication
Team player attitude
Drink recipe knowledge
Responsible beverage service
Additional Information
Nationality: Nigerian {Non-EU} - Requires swiss work permit visa sponsorship.
Certification
[BarSmart] Professional certification- [June-24]
Interests
Timeline
Bartender
Legend Hotel Lagos Airport, Curio Collection by Hilton
02.2024 - Current
Head Bartender
Smoke And Mirrors Lounge
09.2023 - 01.2024
Bartender
Mako Lagos
06.2023 - 09.2023
Mixologist/Barista
The Borough Hotel
03.2021 - 07.2023
High School Diploma -
New State High School
05.2001 -
Personal
DOB - 24 JULY 1991
MARITAL STATUS - SINGLE