Joshline Dunn
Baton Rouge
Summary
Professional coordinator with proven track record in patient intake and administrative support. Skilled in managing patient information, scheduling, and ensuring smooth workflows. Strong focus on team collaboration, adaptability, and achieving results. Known for reliability, effective communication, and maintaining high standards.
Overview
6
6
years of professional experience
Work History
Medical Scheduling Specialist
Sagility
Baton Rouge
06.2024 - 01.2026
Patient Intake Coordinator
Sagility
Baton Rouge
10.2022 - 05.2024
- Facilitated timely follow-up appointments for ongoing care management, leading to better long-term health outcomes for patients.
- Streamlined appointment scheduling for increased patient convenience and reduced wait times.
- Maintained strict adherence to privacy regulations by securely handling sensitive patient information throughout the intake process.
- Scheduled appointments with network providers and sent precertification letters under direction of nurse case manager and medical adjusters.
- 225-409-9200 Jajamichelle760@gmail.com
Credentialing Specialist
Sagility
Baton Rouge
11.2019 - 09.2022
- Managed multiple priorities effectively, resulting in the on-time completion of credentialing tasks for numerous providers simultaneously.
- Collaborated with healthcare providers to gather necessary information for accurate credentialing decisions.
- Improved turnaround times for processing credentials by diligently reviewing and verifying provider eligibility.
- Ensured smooth communication flow between departments by acting as a liaison between medical staff services and other administrative units.
- 225-409-9200 Jajamichelle760@gmail.com
Education
Diploma -
Walker High School
Skills
- Customer Service
- Inbound and Outbound Calling
- Insurance Verification
- Provider Enrollment
- Case Management
- Medical Billing Software
- Patient Registration
- Office Administration
- HIPAA Compliance Regulations
- Medical Appeals Handling
- Patient Scheduling
- Medical Records Management
Timeline
Medical Scheduling Specialist
Sagility
06.2024 - 01.2026
Patient Intake Coordinator
Sagility
10.2022 - 05.2024
Credentialing Specialist
Sagility
11.2019 - 09.2022
Diploma -
Walker High School