Joshua Dixon
Livingston
Summary
Ambitious Quality Assurance Analyst with about (6) years of technical experience. Currently looking to acquire a position in QA or writing and/or documentation that will allow me to further my skills and take on more responsibility.
Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
13
13
years of professional experience
Work History
Quality Assurance Analyst
CGI Federal
10.2021 - Current
- Championed quality by designing and executing comprehensive test plans that reduced post-release defects by 30% across multiple client applications.
- Collaborated with business analysts and developers early in the lifecycle to clarify requirements, ensuring 100% test coverage and preventing costly rework.
- Leveraged Jira and Azure DevOps to manage and prioritize defects, accelerating bug resolution and improving sprint velocity by 10%.
- Conducted regression, functional, integration, and UAT testing on both web and mobile platforms, ensuring seamless end-user experiences.
- Actively participated in Agile ceremonies, providing QA insights that improved development processes and boosted overall team productivity.
- Authored detailed QA documentation, building a reusable knowledge base that reduced onboarding time for new team members.
- Recognized by leadership for consistently ensuring high-quality releases delivered on time and within client expectations.
Business Analyst
CGI Federal
10.2021 - Current
- Partnered with cross-functional stakeholders to translate complex business needs into actionable technical requirements, driving solutions that improved efficiency and reduced project turnaround times.
- Authored detailed functional specifications and user stories that empowered development and QA teams to deliver features with zero critical defects in production.
- Conducted gap analysis and process optimization initiatives, identifying cost-saving opportunities and streamlining workflows to improve overall project delivery by 15%.
- Facilitated Agile ceremonies, including sprint planning and backlog grooming, ensuring alignment between business priorities and technical execution.
- Delivered executive-level presentations and status reports, bridging communication between business leaders and technical teams to maintain project transparency and trust.
Quality Assurance Analyst
Vinformatix
03.2021 - 10.2021
- Analyzed and tested different builds to identify, trace and help resolve bugs.
- Wrote, edited, and updated project manuals and technical documentation used by quality assurance team.
- Documented and executed detailed test plans and test cases.
- Reported problems and concerns to management.
- Planned and devised cohesive test plans for projects using advanced testing technologies.
- Oversaw onsite testing for customers to meet project specifications.
- Reviewed project requirements to uncover bugs and vulnerabilities and help maintain project schedule.
- Kept scripts and test cases updated with current requirements.
- Evaluated function, performance, and design compliance of every product against design standards and customer needs utilizing User Stories.
- Input test results to bug tracking software.
- Developed and maintained defect databases for known issues.
Quality Assurance Tester
Pro-Unlimited/Electronic Arts
02.2013 - 01.2015
- Documented testing procedures for developers and future testing use.
- Monitored resolution of bugs, tested fixes and helped developers tackle ongoing problems by providing QA perspective.
- Evaluated function, performance, and design compliance of every product against design standards and customer needs.
- Tracked, prioritized, and organized defects with DevTrack, working with development team to facilitate timely corrections.
- Completed in-depth usability testing on Windows, Android, and iOS mobile devices.
- Identified and evaluated recurring problems in gaming development lifecycle, and regression tests providing detailed documentation of issues.
Education
Associate of Science - Drafting and Design
ITT Technical Institute
Baton Rouge, LA05.2016
Skills
- Jira
- Azure DevOps
- EPIC
- Sprint Lifecycle
- DevTrack
- DevTest
- MS Office
- User Stories
- Writing Test Cases
- Writing and Assigning Tasks
- Writing Test plans
- QA reporting
- Web platform development
- Bug tracking
- Testing plans
- Documentation and materials
- Software system testing
- Technology research
- Test case development
- Automated script writing
- Requirements analysis
- Quality assurance
- Software development lifecycle
- Agile methodology
Timeline
Quality Assurance Analyst
CGI Federal
10.2021 - Current
Business Analyst
CGI Federal
10.2021 - Current
Quality Assurance Analyst
Vinformatix
03.2021 - 10.2021
Quality Assurance Tester
Pro-Unlimited/Electronic Arts
02.2013 - 01.2015
Associate of Science - Drafting and Design
ITT Technical Institute
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