Joshua Laffoon
Rayville
Summary
Accomplished Supervisor with a proven track record at Wade's Inspection, enhancing team productivity and customer satisfaction. Expert in staff management and adept at training and mentoring, I've led teams to exceed quality standards. My leadership ensures safety compliance and optimizes production, demonstrating a commitment to excellence and goal-oriented achievements.
Overview
16
16
years of professional experience
Work History
Supervisor
Wade's Inspection
11.2024 - Current
- Conducted thorough inspections to ensure compliance with safety and quality standards.
- Conducted thorough employee evaluations to identify areas for growth and development, leading to more skilled workforce.
- Enhanced operational workflow, identifying and eliminating bottlenecks in daily procedures.
Manager
JLS Auto Repair
11.2023 - 11.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Supervisor
MidSouth Extrusion
04.2019 - 11.2023
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Supervisor
Wade's Inspection
01.2017 - 04.2018
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
Supervisor
Long Necker Drilling
01.2009 - 03.2014
- Supervised oil rig operations to ensure safety compliance and optimize production processes.
Education
High School Diploma - General Studies
Ouachita High School
Monroe, LA05.2007
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
Timeline
Supervisor
Wade's Inspection
11.2024 - Current
Manager
JLS Auto Repair
11.2023 - 11.2024
Supervisor
MidSouth Extrusion
04.2019 - 11.2023
Supervisor
Wade's Inspection
01.2017 - 04.2018
Supervisor
Long Necker Drilling
01.2009 - 03.2014
High School Diploma - General Studies
Ouachita High School
Similar Profiles
Ashton WadeAshton Wade
Business Owner at Wade's Darling DoodlesBusiness Owner at Wade's Darling Doodles
Wade MitchellWade Mitchell
Owner/Operator at Wade's on Main BarbershopOwner/Operator at Wade's on Main Barbershop
Nick CoyNick Coy
General Manager at Wade's RVGeneral Manager at Wade's RV