Joshua LeBlanc
Folsom
Summary
Committed and hardworking Cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.
Overview
5
5
years of professional experience
Work History
Cashier Specialist
Castalano's Deli and Catering
07.2024 - Current
- Enhanced customer satisfaction by providing efficient and accurate cashier transactions.
- Assisted customers in locating products throughout the store for enhanced shopping experiences and increased sales opportunities.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Developed strong relationships with regular customers, fostering a sense of loyalty and trust in the store''s services and products.
- Maintained strict adherence to company policies regarding refunds, exchanges, and other transaction-related procedures.
- Exceeded performance expectations through consistent punctuality, attention to detail, and dedication to exceptional customer service.
- Ensured accurate cash handling through diligent use of registers, calculators, and other tools for financial transactions.
- Trained new Cashier Specialists on best practices for efficient operations, resulting in improved productivity across the team.
- Managed high-volume periods with ease by quickly processing transactions while maintaining friendly customer interactions.
- Learned duties for various positions and provided backup at key times.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
Wearhouse Stocker
O'Keefe Feed and Seed
06.2020 - 01.2023
- Compared received packages against shipping documents.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Reduced product damage by implementing proper storage techniques and handling procedures.
- Managed inbound shipments effectively, verifying product quantities, quality, and documentation upon arrival.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
- Provided Customer service, by assisting customer in finding items and helping figure out the best product for certain needs.
Education
No Degree - Business Administration
Nicholls State University
Thibodaux, LA05-2027
Skills
- Patience and tolerance
- Cash handling expertise
- Payment processing
- Workflow coordination
- Upselling
- Customer relations
Outstanding Parish Youth Leadership Award
In 2022 I received the Outstanding Parish Youth Leadership Award for my role in my youth group at my local parish. I held the position of Representative for Seniors on the Board and assisted in planning events such as group sports, fundraisers, parish events, and other various activities.
Timeline
Cashier Specialist
Castalano's Deli and Catering
07.2024 - Current
Wearhouse Stocker
O'Keefe Feed and Seed
06.2020 - 01.2023
No Degree - Business Administration
Nicholls State University
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