Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
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Josie Gordon

Stonewall,LA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Dependable Warehouse professional with excellent time management, equipment operation and teamwork abilities. Knowledgeable about OSHA requirements and general safety practices. Driven to improve efficiency and quality by adhering to company procedures.

Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Warehouse Employee

Custom Retail Store Fixtures
01.2023 - Current
  • Packed and labeled merchandise to prepare for loading and shipment to customers
  • Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment
  • Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations
  • Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment
  • Operated forklifts to fill or empty overhead spaces
  • Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities
  • Stored items in orderly and accessible manner in warehouse tool rooms, supply rooms, or other areas
  • Read computer-generated move tickets, put-away labels and delivery labels to properly move merchandise

Sales Associate

Dollar General Store
12.2022 - 12.2022
  • Helped customers find specific products, answered questions and offered product advice
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity
  • Collected payments and provided accurate change
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Family Babysitter

Jesse Dean
08.2022 - 08.2022
  • Assisted children with completing homework and special assignments to improve academic performance
  • Created nurturing, safe environments to promote emotional, social and intellectual growth
  • Updated parents on children's progress and routines to support stable and structured environment
  • Monitored playtime to prevent overuse of technology, television, or other influences
  • Helped children discover enrichment activities to inspire imagination and creativity
  • Cared for children of various ages and assisted with feeding, dressing and daily activities
  • Enforced rules to teach good manners and maintain safe environment
  • Created an enjoyable atmosphere during babysitting sessions through storytelling, games, and music.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Served as a positive role model for young children by modeling appropriate language usage, manners, and conflict resolution methods.

Waitress

Buffalo Wild Wings
12.2019 - 12.2019
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation
  • Presented food and beverages to guests at tables
  • Maintained accuracy while handling payments, giving change and printing receipts for customers
  • Communicated with kitchen staff to stay updated on item availability and customer wait times
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests
  • Utilized POS system to total meal costs and add taxes for final bill calculation
  • Relayed orders to service bar and kitchen via point-of-sale register system
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages
  • Trained new employees to perform duties
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Payroll Assistant

Acrosports
11.2019 - 11.2019
  • Managed payroll for temporary, hourly and salaried employees
  • Established employee payroll files and updated existing files with new information
  • Onboarded new employees in time reporting and payroll systems
  • Administered payroll for large staff using various software programs
  • Reviewed, investigated and corrected errors and inconsistencies in financial entries, documents and reports
  • Tracked and applied tax liens, child support and other types of wage garnishments to paychecks
  • Managed weekly payroll duties and submitted data to payroll contractor
  • Gathered timesheets to prepare weekly payroll data for processing by payroll coordinator
  • Calculated accurate wages, including overtime, salary increases and bonuses
  • Maintained payroll information by calculating, collecting, and entering data.
  • Verified timekeeping records and handled any discrepancies with employees.
  • Updated employee files with new details such as changes in address or salary levels.

Bartender

Walk On's Sports Bistreaux
08.2019 - 03.2020
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures
  • Checked identification of guests to verify age requirements for alcohol purchase
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships
  • Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests
  • Poured wine, beer and cocktails for patrons
  • Recommended food and drinks to patrons based on preference, pairings and special promotions
  • Completed regular bar inventories and daily requisition sheets
  • Collected and organized daily till totals and tips
  • Kept track of bar tabs and transferred open tabs to dining area for wait staff
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

Lifeguard

Splash Kingdom
04.2016 - 04.2016
  • Watched over swimmers to respond quickly to distress situations
  • Monitored behaviors for safety violations and took steps to prevent further violations
  • Participated in monthly training courses to stay up-to-date in water rescue techniques
  • Maintained neat and clean pool area and clean water
  • Identified emergency situations or potential drownings and entered water for lifesaving measures
  • Used training and medical supplies to examine injured people and administer first aid
  • Observed sections of assigned water zone of responsibility
  • Patrolled to identify anyone needing assistance and offered immediate care
  • Filled out incident and accident reports and submitted to supervisor
  • Administered first aid and CPR in response to life-threatening situations
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Attentively monitored swimmers to identify distress.
  • Responded to emergency situations in a timely, efficient manner.
  • Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
  • Conducted routine water tests to maintain proper chemical balance, ensuring optimal swimming conditions for patrons.
  • Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
  • Led water safety workshops, increasing community knowledge and swimmer confidence.
  • Administered first aid and CPR, ensuring rapid response to accidents.

Education

Some College (No Degree) - Real Estate

Bob Brooks School of Insurance And Real Estate
Baton Rouge, LA

Some College (No Degree) - Radiology

Bossier Parish Community College
Bossier City, LA

Skills

  • Forklift
  • Tool and Supply Organization
  • Loading Dock Operations
  • Microsoft Word
  • Expert in Microsoft Office with focus in Excel
  • Front Desk
  • Warehouse Operations
  • Microsoft Powerpoint
  • Experience in PowerPoint and Outlook
  • Data entry
  • POS
  • Web savvy, require little to no training
  • Clerical experience
  • Inventory Tracking
  • Food Service
  • Data Entry
  • Bartending
  • Serving Experience
  • Administrative experience
  • Container Packing and Repacking
  • Loading and Unloading
  • Restaurant Experience
  • Container Tagging and Marking
  • Equipment Operation
  • Shipping and receiving
  • Packing and labeling
  • Shipping preparation

Certification

  • CPR Certification, 03/01/16 to Present
  • First Aid Certification

Personal Information

Willing To Relocate: Caddo Parish, LA

Timeline

Warehouse Employee

Custom Retail Store Fixtures
01.2023 - Current

Sales Associate

Dollar General Store
12.2022 - 12.2022

Family Babysitter

Jesse Dean
08.2022 - 08.2022

Waitress

Buffalo Wild Wings
12.2019 - 12.2019

Payroll Assistant

Acrosports
11.2019 - 11.2019

Bartender

Walk On's Sports Bistreaux
08.2019 - 03.2020

Lifeguard

Splash Kingdom
04.2016 - 04.2016

Some College (No Degree) - Real Estate

Bob Brooks School of Insurance And Real Estate

Some College (No Degree) - Radiology

Bossier Parish Community College

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Josie Gordon