Jourdan Burke
Harvey
Summary
Recent Xavier University graduate with a B.S. in Psychology, seeking entry-level Dental Assistant role to gain clinical experience for dental school. Proven track record in customer engagement and sales, consistently exceeding targets through strategic planning. Expertise in lead generation, product demonstration, and problem-solving.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Advisor
Best Buy
New Orleans
06.2024 - Current
- Trained and mentored 4 new team members, improving onboarding efficiency and service consistency.
- Managed high-volume client interactions and resolved product issues, contributing to an estimated 15% increase in repeat customer contacts.
- Maintained accurate documentation of customer interactions and follow-up tasks.
Stocking Associate
The Fresh Market
New Orleans
12.2022 - 06.2024
- Maintained inventory accuracy and reduced stock discrepancies by 20% through improved tracking and organization.
- Rotated stock to ensure safety and compliance with expiration guidelines; supported team during peak hours to maintain service levels.
Stocking Associate
Whole Foods Market
New Orleans
05.2021 - 12.2022
- Managed backroom inventory and tracked incoming/outgoing shipments to maintain product accuracy and availability.
- Improved product exposure and accessibility on the sales floor to support customer experience.
Stocking Associate
Sam’s Club
Harvey
05.2020 - 08.2020
- Supported shelf restocking and inventory organization to improve product availability and store presentation.
- Operated pallet jacks and assisted with safe handling of merchandise.
Education
Bachelor of Science - Psychology
Xavier University of Louisiana
New Orleans, LA05-2025
Skills
- Instrument processing
- Patient intake and communication
- Chairside assistance
- Microsoft 365 applications
- Time management
- Team collaboration
- Confidentiality and privacy
- Process improvement
- Work ethic
- Sales expertise
- Performance tracking
- Attention to detail
- Customer service
Certification
None at present; actively pursuing CPR/BLS and planning dental radiography or state assistant training.
References
Available upon request
Volunteer Experience And Clinical Exposure
Shadowed local dentists and volunteered at community health events to observe patient care, infection control, and clinic workflow., Honore Dental Center, 06/01/23, 72 hours of shadowing
Clinical And Technical Skills
Instrument processing, patient intake and communication, basic chairside assistance (training-ready), Microsoft 365 (Word, Excel, Outlook), comfortable learning Dentrix / Eaglesoft and digital X-ray systems, Time management, teamwork, confidentiality, attention to detail, customer/patient service
Timeline
Sales Advisor
Best Buy
06.2024 - Current
Stocking Associate
The Fresh Market
12.2022 - 06.2024
Stocking Associate
Whole Foods Market
05.2021 - 12.2022
Stocking Associate
Sam’s Club
05.2020 - 08.2020
Bachelor of Science - Psychology
Xavier University of Louisiana