JOYCELYN SMITH
Haughton
Summary
Seeking an office support role that allows me to utilize administrative skills, assist staff and clients, and grow within a collaborative and professional workplace. with a focus on continuous growth and development.
Overview
10
10
years of professional experience
Work History
Property Manager
CubeSmart & Storage Pros Self Storage
09.2023 - Current
- Evaluated individual and team business performance and identified opportunities for improvement.
- Advised customers on the best storage solutions for their needs based on size, budget and other requirements.
- Conducted regular inspections of the facility to identify any potential safety hazards or maintenance issues.
- Resolved customer complaints promptly and professionally.
Administrative Assistant
Semons 360 Insurance
06.2022 - 06.2023
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Customer Service Representative
Teletech at Home
06.2015 - 05.2017
- Answer inbound phone calls, and help assist with making reservations.
- Consulted with customers to resolve service and billing issues.
- Assisted customers with making payments or establishing payment plans to bring accounts current.
Education
Medical Assistant -
Remington College
Shreveport, LA05.2012
High School Diploma - undefined
Captain Shreve High School
Shreveport, LA05.2010
Skills
- Property management
- Payment collection
- Property inspections
- Customer service-focused
- Exceptional oral and written communication skills
- Office administration
- Administrative support
- Data entry
- Computer skills
Timeline
Property Manager
CubeSmart & Storage Pros Self Storage
09.2023 - Current
Administrative Assistant
Semons 360 Insurance
06.2022 - 06.2023
Customer Service Representative
Teletech at Home
06.2015 - 05.2017
High School Diploma - undefined
Captain Shreve High School
Medical Assistant -
Remington College