Jquandla Jones
Monroe
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
15
15
years of professional experience
Work History
Transaction Specialist
JPMorgan Chase
01.2012 - Current
- Used data entry skills to accurately document and input statements.
- Responded to customer concerns and questions on daily basis.
- Loan Processor (work with Embtrust, MSP, EIV, LISA, )
- Clerical Work (Created Word Documents, Filed Documents, Worked on Excel Spreadsheets.
- Clear Exceptions
- Process Missing Notes
Cashier
JCPenney
10.2018 - 03.2019
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Cashier
Raising Cane's Restaurants
06.2010 - 01.2012
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Direct Service Worker
Hearts Desire
10.2009 - 04.2010
- Maintained clean, safe, and well-organized patient environment.
- Monitored progress and documented patient health status changes to keep care team updated.
- Supervised daily activities and provided assistance to staff.
- Developed rapport to create safe and trusting environment for care.
- Assisted disabled clients to support independence and well-being.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Transported clients to and from medical appointments with safety and efficiency.
- Assisted with daily living activities, running errands, and household chores.
Office Assistant/Student Worker
Monroe City Marshall's Office
07.2008 - 05.2009
- Worked in team environment to maintain high levels of productivity.
- Took and followed detailed directions from others.
- Maintained tidy and organized environment to comply with cleanliness standards.
- Maintained excellent customer service and positive attitude towards guest, customers, and fellow teammates.
- Processed Warrants
- Maintained office filing and storage systems,Distributed/filed all incoming mail
- Answered multiple phones calls, relayed messages to proper recipients, and transferred calls
Education
No Degree - Social Work
University of Louisiana Monroe
MonroeAssociate of Applied Science - General Studies
Louisian Delta Community College
Monroe La05.2021
High School Diploma -
Richwood High School
Monroe, LA05.2009
Skills
- Email Communication
- Active Listening Skills
- Training Classes
- Daily Reports
- Office Organization
- Email Etiquette
- Cash Register Operations
- Checking Out Customers
- Rewards Programs
- Computer Skills
- Excel
- Microsoft office skills
Timeline
Cashier
JCPenney
10.2018 - 03.2019
Transaction Specialist
JPMorgan Chase
01.2012 - Current
Cashier
Raising Cane's Restaurants
06.2010 - 01.2012
Direct Service Worker
Hearts Desire
10.2009 - 04.2010
Office Assistant/Student Worker
Monroe City Marshall's Office
07.2008 - 05.2009
No Degree - Social Work
University of Louisiana Monroe
Associate of Applied Science - General Studies
Louisian Delta Community College
High School Diploma -
Richwood High School
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