Jules Morales
Metairie
Summary
Dynamic manager with a proven track record at Cafe Du Monde, excelling in team leadership and customer service. Enhanced operational efficiency by optimizing inventory management and fostering a motivated workforce. Skilled in decision-making and staff training, consistently achieving high customer satisfaction and maintaining a safe, organized environment.
Overview
10
10
years of professional experience
Work History
Manager
Cafe Du Monde
06.2015 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Education
Criminal Justice
McNeese State University
Lake Charles, LA12-2025
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff training and development
- Staff management
- Schedule preparation
- Product management
- Workforce management
- Surveillance
- Implemented UPC system
Timeline
Manager
Cafe Du Monde
06.2015 - Current
Criminal Justice
McNeese State University
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