Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jules Morales

Metairie

Summary

Dynamic manager with a proven track record at Cafe Du Monde, excelling in team leadership and customer service. Enhanced operational efficiency by optimizing inventory management and fostering a motivated workforce. Skilled in decision-making and staff training, consistently achieving high customer satisfaction and maintaining a safe, organized environment.

Overview

10
10
years of professional experience

Work History

Manager

Cafe Du Monde
06.2015 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.

Education

Criminal Justice

McNeese State University
Lake Charles, LA
12-2025

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Staff training and development
  • Staff management
  • Schedule preparation
  • Product management
  • Workforce management
  • Surveillance
  • Implemented UPC system

Timeline

Manager

Cafe Du Monde
06.2015 - Current

Criminal Justice

McNeese State University
Jules Morales