Julia Broussard
Crowley
Summary
Dynamic and results-driven professional with a strong background in customer service. Proven ability to build lasting relationships and enhance client satisfaction through effective problem-solving and time management. Skilled in creating engaging experiences while maintaining a safe and organized environment. Committed to excellence and initiative in all endeavors.
Overview
5
5
years of professional experience
Work History
Sales Associate
Adam's Apple Florist and Gifts
01.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Answered customers phone calls regarding questions about the store and taking orders for floral arrangements.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Childcare Provider
Kaitlyn LeBouef
03.2021 - 12.2021
- Developed strong relationships with the family, providing regular updates on child progress and establishing trust.
- Developed age-appropriate activities and crafts to engage the child.
- Maintained safe environment by keeping watchful eye on the child.
- Provided transportation to and from school or appointments when necessary, maintaining punctuality and safety at all times.
Cosmetologist
The Hair Loft
09.2020 - 04.2021
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
- Conducted thorough consultations with clients to assess their desired outcomes and develop customized treatment plans accordingly.
- Contributed to the salon''s positive reputation through excellent customer service, attention to detail, and commitment to client satisfaction.
Education
Associate of Science - Business Administration
SLCC
Lafayette, LA05-2024
Louisiana Cosmetology License - Women, Men, And Children's Hair
Cosmetology Training Center
Lafayette, LA01-2020
High School Diploma -
Notre Dame High School
Crowley, LA05-2018
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Child development
- Person who takes intiative
Timeline
Sales Associate
Adam's Apple Florist and Gifts
01.2022 - Current
Childcare Provider
Kaitlyn LeBouef
03.2021 - 12.2021
Cosmetologist
The Hair Loft
09.2020 - 04.2021
Associate of Science - Business Administration
SLCC
Louisiana Cosmetology License - Women, Men, And Children's Hair
Cosmetology Training Center
High School Diploma -
Notre Dame High School
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