Julian Mitchell
Lafayette
Summary
Well-versed in building positive relationships with customers and other stakeholders. Strong requirements gathering, scope development and inventory coordination abilities. Skilled at overseeing complex, high-value technical projects with excellent planning competencies.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Merchandiser / Delivery Driver
Happy City
11.2023 - Current
- Built and maintained strong relationships with retailers.
- Reconciled inventory and customer orders regularly to monitor product availability.
- Managed a diverse portfolio of retailers, ensuring timely delivery of products to clients.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Loaded and unloaded various delivery vehicles with correct order and balancing.
Amazon Delivery Driver
Amazon DSP
08.2023 - 10.2023
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Followed corporate procedures to maintain company and customer data confidentiality.
- Drove truck in urban and rural areas to expertly make high volume of deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Line Cook
Burgersmith
01.2023 - 08.2023
- Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
- Addressed customer feedback professionally, implementing improvements where necessary to enhance the overall dining experience.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Prepared food items in compliance with recipes and portioning control guidelines.
Class A CDL Truck Driver
Prime Inc.
01.2021 - 01.2023
- Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
- Verified contents of inventory loads against Bills of Lading.
- Dropped and hooked trailers and changed configuration of equipment.
- Removed and unloaded packages from 53 ft. refrigerated trucks for customer deliveries, using extreme care to avoid damage to goods.
Key Manager - Back Of House
Burgersmith
03.2020 - 01.2021
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Utilized problem-solving skills to quickly identify issues within the kitchen operations and implement effective solutions that improved overall functionality.
- Demonstrated strong leadership qualities by setting clear expectations for staff performance, providing guidance when needed but also allowing for autonomy.
- Trained staff on proper cooking procedures as well as safety regulations, company standards, and productivity strategies.
Cook/Prep
Zoes Kitchen, Inc.
03.2019 - 05.2020
- Monitored food quality and presentation to maintain high standards.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Position Coach
Chick-fil-A
09.2017 - 03.2019
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Supervised food preparation stations to observe hygiene and taste quality of food served to customers.
- Boosted employee morale through recognition programs, fostering a positive work environment that promoted teamwork and collaboration.
Education
High School Diploma -
New Iberia Senior High School
New Iberia, LA05.2017
Skills
- Current CDL license
- Safe Driving Record
- Time management skills
- Problem-Solving
- Managing Deliveries
- Training and Onboarding
- Documentation And Reporting
- Managing Operations and Efficiency
Certification
- Certified ScrumMaster® (CSM®), Scrum Alliance® - 2/20/24
Timeline
Merchandiser / Delivery Driver
Happy City
11.2023 - Current
Amazon Delivery Driver
Amazon DSP
08.2023 - 10.2023
Line Cook
Burgersmith
01.2023 - 08.2023
Class A CDL Truck Driver
Prime Inc.
01.2021 - 01.2023
Key Manager - Back Of House
Burgersmith
03.2020 - 01.2021
Cook/Prep
Zoes Kitchen, Inc.
03.2019 - 05.2020
Position Coach
Chick-fil-A
09.2017 - 03.2019
High School Diploma -
New Iberia Senior High School
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