Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Julianna Riddle

DeRidder

Summary

As a double major in sociology and criminal justice at McNeese State University, I am passionate about learning and applying the concepts of risk assessment, ethics, social justice, and law enforcement to make a positive impact on society and contribute to the well-being and safety of others. I am expected to graduate in June 2024 with two bachelor's degrees and a strong academic record.

I have recently worked as a waitress at Tads Bar & Grill, where I demonstrated excellent expertise in customer service operations and trained new employees. I have also gained valuable skills in inhospitality service, teamwork, and stress management from my previous role as a lead sales associate at L'Auberge Casino Resort.

I am a skilled multitasker with a superior work ethic and good teamwork, problem-solving, and organizational skills. I am willing to take on any task to help the team, and I am a reliable and dedicated team player with a hardworking and resourceful approach.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Student

McNeese State University
01.2021 - Current
  • Currently furthering my education by pursuing a double degree in Criminal Justice and sociology online at McNeese State University.

Lead Server

Tads Sports Bar & Grill
04.2019 - 12.2021
  • Oversaw daily operations of service team, delegated tasks, and trained new staff.
  • Cultivated warm relationships with regular customers.
  • Trained new employees
  • Assigned tasks and shifts to servers to manage organized schedules and provide adequate coverage.

Lead Sales Representative

L'Auberge Lake Charles
01.2017 - 07.2019
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Assisted in the development of monthly sales goals to motivate the team and drive business objectives.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Provided exceptional customer service to foster client loyalty and satisfaction.

Receptionist

Bayou State Auction
11.2015 - 03.2017
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Resolved customer problems and complaints.

Education

Bachelor of Science - Sociology

McNeese State University
Lake Charles, LA
2024

Bachelor of Arts - Criminal Justice/Law Enforcement Administration

McNeese State University
Lake Charles, LA
2024

Associate of Applied Science - General Studies (Social And Behavioral Sciences)

SOWELA Technical Community College
Lake Charles, LA
2022

High School Diploma -

Alfred M. Barbe High School
2017

Skills

  • Microsoft Word
  • Communication
  • Customer Service
  • Ethics
  • Organization Skills
  • Time
  • Management
  • Decision-Making
  • High-Pressure Situations
  • Disaster Preparedness
  • Criminal Justice
  • Customer Relationship Management

Accomplishments

  • Phi Theta Kappa
  • President's List

Certification

  • IS-230.E: Fundamentals of Emergency Management, FEMA - 2023
  • IS-240.C: Leadership and Influence, FEMA - 2023
  • IS-241.C: Decision Making and Problem Solving, FEMA - 2023
  • IS-242.C: Effective Communication, FEMA - 2023

Timeline

Student

McNeese State University
01.2021 - Current

Lead Server

Tads Sports Bar & Grill
04.2019 - 12.2021

Lead Sales Representative

L'Auberge Lake Charles
01.2017 - 07.2019

Receptionist

Bayou State Auction
11.2015 - 03.2017

Bachelor of Science - Sociology

McNeese State University

Bachelor of Arts - Criminal Justice/Law Enforcement Administration

McNeese State University

Associate of Applied Science - General Studies (Social And Behavioral Sciences)

SOWELA Technical Community College

High School Diploma -

Alfred M. Barbe High School
Julianna Riddle