Julie Baugh
Monroe
Summary
Dedicated and results - driven retail professional with extensive experience in leadership, customer service, and store operations. Proven ability to manage teams, streamline operations, and deliver exceptional customer experiences in fast-paced environments. Strong in conflict resolution, multitasking, and team development, with a commitment to excellence and professionalism.
Overview
6
6
years of professional experience
Work History
Assistant Store Manager
Pilot Travel Center
Rayville
01.2024 - Current
- Supported store operations, enhancing efficiency and customer service quality
- Supervised team members, coaching and training to improve performance
- Assisted with scheduling and payroll, streamlining daily administrative processes
- Oversee cash handling, deposits, and ensure accuracy in financial transactions
- Manage inventory, stock levels, and product ordering
- Maintain store cleanliness, safety, and compliance with company standards
- Resolve customer and employee concerns in a professional and timely manner
Senior Retail Associate
Harbor Freight
Monroe
11.2022 - 02.2023
- Led cashier team, achieving fast and efficient checkout operations
- Executed price checks and identified inventory using internal systems to enhance customer service
- Maintained store cleanliness, stocking, and organization of sales floor
- Promoted Inside Track Club memberships and extended service plans, increasing customer engagement
- Managed cash and coin request to maintain register efficiency
Front End Manager
Randall's Fine Meats
Monroe
05.2021 - 10.2022
- Oversaw front - end operations including cash handling and customer service
- Managed inventory, vendor relations, and store organization
- Delegated responsibilities and supported team performance
- Maintained high standards of cleanliness and efficiency
Store Manager
Swartz Country Market
Monroe
09.2020 - 10.2022
- Supervised daily store operations, ensuring efficient cashiering, organized stocking, and maintained cleanliness standards
- Managed payroll and paperwork while coordinating vendor check-ins and payments for streamlined operations
- Placed grocery orders and delegated tasks to team members to optimize workflow and maintain service quality
- Ensured smooth workflow and high - quality customer service
Gift Shop Supervisor
University of Mississippi Medical Center, UMMC
Jackson
03.2020 - 09.2020
- Supervised daily gift shop operations and coordinated staff assignments to ensure seamless service
- Delivered exceptional customer service while processing and fulfilling orders efficiently
- Managed inventory, organized vendor deliveries, and streamlined stock organization
Education
High School Diploma -
Ouachita High School
Monroe, LA Skills
- Store operations
- Inventory management
- Payroll & Scheduling
- Staff supervision
- Sales Forecasting
- Retail Sales and Merchandising
- Customer Engagement
- Customer Service Excellence
- Time Management
- Computer Proficiency
Timeline
Assistant Store Manager
Pilot Travel Center
01.2024 - Current
Senior Retail Associate
Harbor Freight
11.2022 - 02.2023
Front End Manager
Randall's Fine Meats
05.2021 - 10.2022
Store Manager
Swartz Country Market
09.2020 - 10.2022
Gift Shop Supervisor
University of Mississippi Medical Center, UMMC
03.2020 - 09.2020
High School Diploma -
Ouachita High School