Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
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Justin Broussard

Lafayette

Summary

Dynamic professional with experience at FedEx Ground, excelling in warehouse navigation and material handling. Proven ability to mentor and train new hires, enhancing team communication and increasing employee retention. Recognized for achieving high accuracy in fast-paced environments while fostering strong customer relationships at Sonic.

Professional with solid background in logistics and training, bringing strong focus on efficient package handling and team collaboration. Skilled in developing training programs, ensuring adherence to safety protocols, and adapting to dynamic work environments. Known for reliability, problem-solving abilities, and achieving operational goals through effective communication and leadership.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Package Handler Trainer

FedEx: Ground
04.2023 - Current
  • Mentored new hires in the role of package handler, fostering a supportive learning environment for their professional growth.
  • Facilitated hands-on training sessions to ensure all package handlers understood proper techniques and equipment usage.
  • Collaborated with management to address specific skill gaps and tailor training programs accordingly.
  • Increased employee retention, providing consistent feedback and constructive criticism during one-on-one coaching sessions.
  • Strengthened communication skills among team members through targeted group activities and exercises during training sessions.

Car Hopper

Sonic
03.2022 - 04.2023
  • Communicated with management and associates to set and exceed sales and customer satisfaction goals.
  • Balanced orders on trays weighing over 5-10 lbs and delivered them to cars.
  • Memorized orders and maintained 98% accuracy in high-traffic times.
  • Developed strong rapport with regular customers, fostering a welcoming environment that encouraged repeat visits.

Education

Associate of Arts - Cultural Studies

South Louisiana Community College
Lafayette, LA
05-2027

High School Diploma -

David Thibodaux STEM Magnet Academy
Lafayette, LA
05-2022

Skills

  • Warehouse navigation
  • Pallet jack operation
  • Loading and unloading
  • Order picking
  • Material handling

Certification

  • Customer Service & Sales, NRF Foundation - January 2022
  • Adobe Photoshop Certified Professional, Adobe - January 2022

Interests

  • Cooking
  • Learning new cooking techniques and expanding my culinary skills
  • Gym Workouts
  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • Graphic Design
  • Volunteer Work
  • Youth mentor, providing guidance and support to empower the next generation of leaders
  • Food Tourism

Timeline

Package Handler Trainer

FedEx: Ground
04.2023 - Current

Car Hopper

Sonic
03.2022 - 04.2023

Associate of Arts - Cultural Studies

South Louisiana Community College

High School Diploma -

David Thibodaux STEM Magnet Academy

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Justin Broussard