Justin Karr
Covington,LA
Summary
Methodical IT analyst with five years of experience. Resourceful in managing network infrastructure and optimizing environment while reducing redundancy. Capable in troubleshooting complex problems and reaching innovative solutions while adhering to rules and requirements of project scope. Excellent communicator when interfacing with other teams, vendors and end-users.
Overview
5
5
years of professional experience
Work History
IT Analyst
ADT Security
12.2023 - Current
- Document new procedures and assist with implementing them.
- Troubleshot critical incidents involving network outages or security breaches, swiftly implementing remediation plans to minimize impact on operations.
- Installed system updates to address vulnerabilities and reduce security issues.
- Contributed to continuous improvement initiatives by staying current on industry trends and emerging technologies.
- Promoted collaboration among IT team members, facilitating knowledge sharing and skill development opportunities.
- Optimized system performance by conducting regular audits and resolving identified issues.
IT Network Administrator
Sunpro/ADT Solar
08.2019 - 12.2023
- Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
- Maintained network hardware and software and monitored network to support network availability to end users.
- Performed day-to-day LAN and WAN administration, maintenance, and support.
- Monitored system performance and responded to alerts.
- Identified and immediately resolved issues with network devices.
Education
Associate of Applied Science - Information Technology
Northshore Technical Community College
Hammond05.2019
Skills
- System Upgrades
- Analysis and Critical Thinking
- Technical Support
- Network Repairs and Maintenance
- Network Systems Installation
- Network Monitoring
- Firewall Management
- System Administration
- SD-WAN Ion Devices
- PaloAlto & Panorama Routers
- Information Security
Timeline
IT Analyst
ADT Security
12.2023 - Current
IT Network Administrator
Sunpro/ADT Solar
08.2019 - 12.2023
Associate of Applied Science - Information Technology
Northshore Technical Community College
Similar Profiles
Michael KuhlMichael Kuhl
ADT Solutions Advisor at ADT Security Services, ADT CorporateADT Solutions Advisor at ADT Security Services, ADT Corporate
MARIAH BILLINGSLEYMARIAH BILLINGSLEY
Relocation Specialist at ADT SecurityRelocation Specialist at ADT Security
Mark GarciaMark Garcia
ADT Home Security Salseperson at ADT SecurityADT Home Security Salseperson at ADT Security