Summary
Overview
Work History
Education
Skills
Timeline
Generic

Justin Karr

Covington,LA

Summary

Methodical IT analyst with five years of experience. Resourceful in managing network infrastructure and optimizing environment while reducing redundancy. Capable in troubleshooting complex problems and reaching innovative solutions while adhering to rules and requirements of project scope. Excellent communicator when interfacing with other teams, vendors and end-users.

Overview

5
5
years of professional experience

Work History

IT Analyst

ADT Security
12.2023 - Current
  • Document new procedures and assist with implementing them.
  • Troubleshot critical incidents involving network outages or security breaches, swiftly implementing remediation plans to minimize impact on operations.
  • Installed system updates to address vulnerabilities and reduce security issues.
  • Contributed to continuous improvement initiatives by staying current on industry trends and emerging technologies.
  • Promoted collaboration among IT team members, facilitating knowledge sharing and skill development opportunities.
  • Optimized system performance by conducting regular audits and resolving identified issues.

IT Network Administrator

Sunpro/ADT Solar
08.2019 - 12.2023
  • Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
  • Maintained network hardware and software and monitored network to support network availability to end users.
  • Performed day-to-day LAN and WAN administration, maintenance, and support.
  • Monitored system performance and responded to alerts.
  • Identified and immediately resolved issues with network devices.

Education

Associate of Applied Science - Information Technology

Northshore Technical Community College
Hammond
05.2019

Skills

  • System Upgrades
  • Analysis and Critical Thinking
  • Technical Support
  • Network Repairs and Maintenance
  • Network Systems Installation
  • Network Monitoring
  • Firewall Management
  • System Administration
  • SD-WAN Ion Devices
  • PaloAlto & Panorama Routers
  • Information Security

Timeline

IT Analyst

ADT Security
12.2023 - Current

IT Network Administrator

Sunpro/ADT Solar
08.2019 - 12.2023

Associate of Applied Science - Information Technology

Northshore Technical Community College
Justin Karr