Justin Lomas
New Orleans
Summary
Dedicated professional with strong customer service and technical troubleshooting skills. Experienced in supervising staff and enhancing product visibility, ready to leverage expertise in inventory management and sales analysis to support organizational goals.
Overview
21
21
years of professional experience
Work History
Hardlines Supervisor
Navy Exchange
Belle Chasse
05.2023 - 04.2026
- Supervised daily operations of hardlines department, optimizing workflow and enhancing team productivity.
- Trained and mentored staff on product knowledge and customer service techniques.
- Managed inventory levels to maintain stock availability and organization.
- Coordinated merchandising efforts to improve product visibility and attract customer interest.
- Resolved customer inquiries and complaints with professionalism and care.
- Monitored sales trends to inform product selection and maintain effective inventory management.
Computer Specialist
Navy Exchange
Belle Chasse
10.2016 - 05.2023
- Delivered technical support for computer systems and software applications to enhance user experience.
- Troubleshot and resolved IT-related issues for staff and customers, ensuring minimal downtime and efficient operations.
- Collaborated with management to implement new technology solutions efficiently.
- Provided training sessions to end users on how to use newly installed software applications.
- Configured routers, switches, and other networking devices to meet company requirements, optimizing network performance.
- Diagnosed hardware failures on desktops or laptops for repair or replacement.
- Maintained an inventory of all computer equipment including desktop computers and peripherals.
Inventory Technician
Navy Exchange
Belle Chasse
10.2010 - 10.2016
- Managed inventory levels, ensuring optimal stock availability and accurate records.
- Conducted regular audits to verify inventory accuracy and resolve discrepancies.
- Operated inventory management systems, tracking stock movements to enhance accuracy.
- Collaborated with team members to streamline receiving and shipping processes.
- Assisted in training new staff on inventory protocols and safety procedures.
- Prepared reports on inventory status for management review and decision-making.
- Performed regular audits of existing inventory, noting discrepancies between actual and expected quantities.
- Provided assistance in training new staff members on proper inventory management procedures.
- Conducted cycle counts and physical inventories to ensure accuracy of warehouse stock.
Lead Sales Associate
Navy Exchange
Belle Chasse
08.2006 - 10.2010
- Led team in providing exceptional customer service to enhance shopping experience.
- Trained new associates on product knowledge and sales techniques for effective performance.
- Managed inventory levels and organized merchandise displays to enhance customer engagement.
- Assisted customers with product selection and inquiries to facilitate purchasing decisions.
- Collaborated with management to create sales strategies that drove revenue growth.
- Trained new sales associates on product knowledge and effective sales techniques to improve team performance.
- Delivered attentive customer service to meet and exceed customer expectations.
Sales Associate
Navy Exchange
Belle Chasse
10.2005 - 08.2006
- Delivered exceptional customer service, contributing to positive shopping experiences.
- Guided customers in product selection and addressed inquiries to facilitate informed purchases.
- Processed sales transactions efficiently at the cash register.
- Coordinated with team members to ensure store cleanliness and organization, supporting a welcoming environment.
- Worked with fellow sales team members to achieve group targets.
Education
High School Diploma -
Edna Karr High School
New Orleans, LA05-2002
Skills
- Inventory management
- Product merchandising
- Sales analysis
- Staff training
- Customer service
- Technical troubleshooting
- Computer systems
- Equipment operation
Timeline
Hardlines Supervisor
Navy Exchange
05.2023 - 04.2026
Computer Specialist
Navy Exchange
10.2016 - 05.2023
Inventory Technician
Navy Exchange
10.2010 - 10.2016
Lead Sales Associate
Navy Exchange
08.2006 - 10.2010
Sales Associate
Navy Exchange
10.2005 - 08.2006
High School Diploma -
Edna Karr High School