Justin Strawhorn
New Orleans
Summary
Dynamic server with a strong work ethic and exceptional customer service experience at Meril. Proven ability to enhance guest engagement through effective upselling techniques and efficient order management. Skilled in cash handling and maintaining a clean dining environment, consistently fostering loyalty and satisfaction among patrons.
Overview
9
9
years of professional experience
Work History
Server
Meril
New Orleans, LA
01.2019 - 02.2026
- Delivered exceptional customer service in fast-paced dining environment.
- Managed food and beverage orders efficiently to ensure timely delivery.
- Trained new staff on menu items and service standards.
- Collaborated with kitchen staff to streamline order fulfillment processes.
- Implemented upselling techniques to enhance guest dining experience.
- Resolved customer concerns promptly to maintain satisfaction levels.
- Developed strong relationships with regular customers, fostering loyalty and repeat business.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Server
Peche
New Orleans, LA
10.2024 - 01.2025
- Maintained cleanliness and organization of dining area throughout shifts.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Busser
Chophouse
New Orleans, LA
04.2023 - 03.2024
- Monitored supply levels of tableware and communicated needs to management.
- Supported team during busy shifts by handling high-volume tasks efficiently.
- Adapted quickly to changing priorities in a fast-paced restaurant environment.
- Contributed to positive dining atmosphere through attentive service and teamwork.
Busser
Dragos Seafood Restaurant
New Orleans, LA
05.2017 - 09.2018
- Cleaned and organized dining areas to enhance guest experience.
- Assisted servers by promptly clearing tables and resetting for new guests.
- Collaborated with kitchen staff to ensure timely food delivery and service efficiency.
- Maintained cleanliness of utensils, glassware, and dishware in accordance with health standards.
Education
High School Diploma -
Warren Easton
New Orleans, LA05.2017
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Memory retention
- Safe food handling
Timeline
Server
Peche
10.2024 - 01.2025
Busser
Chophouse
04.2023 - 03.2024
Server
Meril
01.2019 - 02.2026
Busser
Dragos Seafood Restaurant
05.2017 - 09.2018
High School Diploma -
Warren Easton