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- Avid Reader
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Kacey Rodarte
Lake Charles
Summary
Accomplished Universal Banker with a proven track record in cash handling proficiency and customer needs assessment, honed at First Federal Bank of Louisiana and other dynamic roles. Excelled in enhancing transaction processing efficiency and delivering exceptional customer service, achieving a significant improvement in customer satisfaction scores. Skilled in electronic funds transfer and adept at fostering positive customer relationships.
Overview
3
3
years of professional experience
Work History
Universal Banker I
First Federal Bank of Louisiana
09.2024 - Current
Bartender
Kyotos
09.2023 - 09.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Shift Leader
Sonic
09.2021 - 05.2023
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Lifeguard
SPAR
04.2022 - 08.2022
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Education
High School Diploma -
Sulphur High School
Sulphur, LA04-2023
Skills
- Branch operations
- Cash handling proficiency
- Electronic funds transfer
- Customer needs assessment
- Transaction processing
Interests
Timeline
Universal Banker I
First Federal Bank of Louisiana
09.2024 - Current
Bartender
Kyotos
09.2023 - 09.2024
Lifeguard
SPAR
04.2022 - 08.2022
Shift Leader
Sonic
09.2021 - 05.2023
High School Diploma -
Sulphur High School
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