KaDarria McGuffey
Baton Rouge
Summary
Detail-oriented and customer-focused professional with 5+ years of experience delivering high-quality service in fast-paced environments. Skilled in front-facing interactions, data entry, and administrative support, with a strong ability to manage high volumes while maintaining accuracy and professionalism. Known for excellent communication, confidentiality, and creating a welcoming environment. Demonstrates strong multitasking, problem-solving, and time management skills, with a commitment to following policies and procedures.
Overview
5
5
years of professional experience
Work History
Customer Service Associate
Walmart
Baton Rouge
01.2026 - Current
- Provide high-volume customer support in a fast-paced retail environment, ensuring a positive and professional experience.
- Handle cash, credit, and debit transactions with accuracy while maintaining balanced registers.
- Assist customers with inquiries, issue resolution, and product location, demonstrating strong communication and problem-solving skills.
- Maintain organized work areas and ensure compliance with company policies and procedures.
- Support team operations by restocking merchandise and managing workflow during peak hours.
- Demonstrate patience and professionalism when assisting a diverse customer base.
Customer Service Associate
Walmart
Zachary
02.2024 - 08.2025
- Greeted and assisted customers in person, ensuring a welcoming and positive experience.
- Operated POS systems and processed daily transactions with accuracy.
- Resolved customer concerns efficiently while maintaining professionalism.
- Maintained clean and organized work areas to meet company standards.
- Stocked merchandise and ensured shelves were properly organized.
Sales Associate / Administrative Assistant
Citi Trends
Baker
05.2022 - 01.2024
- Delivered excellent customer service by assisting with merchandise selection and resolving concerns.
- Managed incoming calls, routed messages, and supported daily administrative functions.
- Performed accurate data entry and maintained sales and transaction records.
- Assisted with POS transactions and ensured proper cash handling procedures.
Shift Worker
Baskin-Robbins
Baton Rouge
05.2021 - 12.2023
- Provided efficient service in a high-volume setting while maintaining a friendly and welcoming environment.
- Managed inventory, restocking, and cleanliness to meet company standards.
- Supported opening and closing procedures with attention to detail and accuracy.
Crew Member
McDonald’s
Baton Rouge
11.2020 - 03.2021
- Delivered fast, friendly service while processing customer orders and transactions accurately.
- Maintained professionalism and strong communication in a fast-paced environment.
- Ensured compliance with operational procedures and cleanliness standards.
Education
High School Diploma -
Helix Mentorship STEAM Academy
Baton Rouge, LAGeneral Science
Baton Rouge Community College (BRCC)
Baton Rouge, LASkills
- Customer Service Excellence
- Front Desk Operations & Phone Etiquette
- Data Entry & Record Management
- Information Verification & Accuracy
- Confidentiality & Professionalism
- POS Systems & Cash Handling
- Multitasking in Fast-Paced Environments
- Conflict Resolution & Problem Solving
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Google Docs
Additional Information
Valid Driver’s License, Reliable Transportation, Baton Rouge Permit
Timeline
Customer Service Associate
Walmart
01.2026 - Current
Customer Service Associate
Walmart
02.2024 - 08.2025
Sales Associate / Administrative Assistant
Citi Trends
05.2022 - 01.2024
Shift Worker
Baskin-Robbins
05.2021 - 12.2023
Crew Member
McDonald’s
11.2020 - 03.2021
High School Diploma -
Helix Mentorship STEAM Academy
General Science
Baton Rouge Community College (BRCC)