Kaili Bagley
Violet
Summary
Organized and detail-oriented professional with experience in dispatch operations, customer service, and high-volume communication environments. Skilled at coordinating information between teams, maintaining accurate records, and resolving issues quickly. Experienced with data entry, Microsoft Outlook, and multitasking in fast-paced settings. Proven ability to prioritize tasks and provide timely updates to customers and internal teams.
Overview
8
8
years of professional experience
Work History
Substitute Teacher, K-12
St. Bernard Parish School Board
01.2026 - Current
- Manage classroom operations while maintaining organization and structure.
- Communicate effectively with teachers, staff, and administrators.
- Adapt quickly to changing environments and prioritize tasks efficiently.
Paraprofessional
St. Bernard Parish School Board
09.2023 - 01.2026
- Supported classroom operations and assisted teachers with daily instruction.
- Maintained organized records and monitored student progress.
- Collaborated with staff to ensure smooth classroom communication and workflow.
Preschool Teacher
First Baptist Preschool
01.2022 - 07.2023
- Planned and implemented daily classroom activities and schedules.
- Maintained student records and communicated progress with parents and staff.
- Ensured an organized and structured classroom environment.
Engineering Dispatcher
ASM Global
07.2021 - 01.2022
- Coordinated operational communication between departments during large events.
- Dispatched staff and resources to resolve operational and customer service needs.
- Monitored calls and radio communications while tracking requests and resolutions.
- Maintained detailed logs and ensured timely response to operational issues.
911 Dispatcher
Jefferson Parish Sheriff Office
08.2018 - 07.2021
- Managed high-volume emergency and non-emergency calls while maintaining accuracy and professionalism.
- Gathered critical information and communicated updates to law enforcement units.
- Prioritized incidents and coordinated response between multiple departments.
- Entered detailed call information and maintained accurate computer records.
Education
High School Diploma -
Belle Chasse High School
Belle Chasse, LA12-2015
Skills
- Customer service & Client Communication
- Dispatch Coordination & Logistics Support
- Data Entry & Record Tracking
- Problem Resolution
- Multitasking in Fast-Paced Environment
- Phone & Email Communication
- Organization & Time Management
Timeline
Substitute Teacher, K-12
St. Bernard Parish School Board
01.2026 - Current
Paraprofessional
St. Bernard Parish School Board
09.2023 - 01.2026
Preschool Teacher
First Baptist Preschool
01.2022 - 07.2023
Engineering Dispatcher
ASM Global
07.2021 - 01.2022
911 Dispatcher
Jefferson Parish Sheriff Office
08.2018 - 07.2021
High School Diploma -
Belle Chasse High School