Kailyn Brown
Thibodaux
Summary
I am a detail-oriented drafting student with a strong foundation in CAD software and a passion for learning. Currently pursuing an Associate's degree in Drafting and Design Technology. Looking to apply my technical skills in the Drafting workforce.
Overview
2
2
years of professional experience
Work History
Customer Service Associate
Lowes Home Improvment
09.2023 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Maintained a high level of product knowledge, providing accurate information to customers.
Education
Associate of Applied Science - Drafting And Design Technology
L.E Fletcher Technical Community College
Schriever, LA05-2025
Computer Science
Xavier University of Louisiana
New Orleans, LA01-2022
Thibodaux High School
Thibodaux, LA05-2022
Skills
- Problem resolution
- Team collaboration
- AutoCAD
- SolidWorks
- Organization
- Communication
Timeline
Customer Service Associate
Lowes Home Improvment
09.2023 - Current
Associate of Applied Science - Drafting And Design Technology
L.E Fletcher Technical Community College
Computer Science
Xavier University of Louisiana
Thibodaux High School
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