Kaitlen McClendon
Baton Rouge
Summary
Proactive and detail-oriented, I excelled at EBRSO as a Dispatcher, managing high-stress situations with composure and enhancing department success by meeting key performance metrics. Skilled in time management and customer service, I fostered teamwork and ensured efficient problem-solving, significantly improving emergency response times.
Overview
2
2
years of professional experience
Work History
Dispatcher
EBRSO
10.2022 - Current
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
- Promoted teamwork among colleagues by proactively assisting others when needed.
- Consistently met performance metrics for call handling, contributing to the overall success of the department.
Education
Bachelor Of Science - Agriculture Science
Southern University And A&M College
Baton Rouge, LA12.2018
Skills
- Time management
- Organization
- Stress management
- Attention to detail
- Customer service
- Problem-solving
Timeline
Dispatcher
EBRSO
10.2022 - Current
Bachelor Of Science - Agriculture Science
Southern University And A&M College
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