Kaitlyn Cleveland
Houma
Summary
Dedicated and adaptable professional with a Bachelor’s degree in Interdisciplinary Studies and several years of experience in customer service, office administration, and education. Skilled at managing multiple priorities, solving problems efficiently, and delivering exceptional service to clients, patients, and colleagues. Seeking to leverage strong communication and organizational skills in an office or customer service role.
Overview
2026
2026
years of professional experience
Work History
Server
Zen
2025 - Current
- Led team in optimizing table turnover and customer satisfaction during peak hours.
- Enhanced guest experience through personalized service and menu recommendations.
- Streamlined order processing to reduce wait times and improve accuracy.
- Served food and beverages promptly with focused attention to customer needs.
Server
Pepper's Pizzeria
03.2019 - 05.2024
- Deliver exceptional, friendly service
- Take food and beverage orders
- Receive and process cash and credit payments
9th Grade Teacher
Ellender Memorial High School
08.2022 - 01.2023
- Manage classroom procedures making sure routines run smoothly
- Engage students in learning
- Promote an environment conducted for learning
- Follow Illustrative Mathematics curriculum for learning and creating lesson plans
Patient Access Representative
Ochsner St. Ann
03.2021 - 08.2021
- Create, activate, and complete the patient scheduling, clinic registration, or hospital admission process
- Ensures all required forms are completed and other paperwork/documents are gathered and accurate
- Efficiently and accurately gathers and inputs patient/guarantor demographic and financial information; explains insurance benefits and collects co-pays, deductibles and self-pay portions due
Education
Bachelor of Interdisciplinary Studies - Minor in Addictive Behaviors
Nicholls State University
Thibodaux, Louisiana11.2020
Skills
- Classroom instruction
- Insurance billing
- Appointment scheduling
- Patient registration
- Customer service
References
Available upon request
Additional Information
Fletcher Community College, Associate of Applied Science in Cardiovascular Sonography, Expected Summer 2027
Timeline
9th Grade Teacher
Ellender Memorial High School
08.2022 - 01.2023
Patient Access Representative
Ochsner St. Ann
03.2021 - 08.2021
Server
Pepper's Pizzeria
03.2019 - 05.2024
Server
Zen
2025 - Current
Bachelor of Interdisciplinary Studies - Minor in Addictive Behaviors
Nicholls State University
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